Portsdown Group Practices

The staff were lovely

This is a review for Cosham Park House Surgery

All went smoothly, from the time I signed in which was informative as to where I had to go and staff were lovely, very professional but friendly

— Anonymous

Verified review (2165981) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave such lovely feedback, I will pass this on to the team at Cosham.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

It was a very pleasant and useful conversation. Thanks

— Anonymous

Verified review (2165907) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Other relative or friend

Very good

This is a review for Kingston Crescent Surgery

Very good service

— George M

Verified review (2165863) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you, we appreciate your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Totally professional service

This is a review for Cosham Park House Surgery

Seen quickly. Listened to. Identified the health concern. Prescribed appropriate medication. Blood tests arranged. Totally professional service. Very happy.

— Margaret C

Verified review (2165840) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great to hear, I am glad you are pleased with the service provided. Thank you for taking the time to leave lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Too many texts and emails regarding treatment.

— Carl B

Verified review (2165822) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback. If you would like to dissent from receiving texts, please get in contact with us.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thank you

This is a review for Cosham Park House Surgery

Overall I thought my appointment was good and helpful although I couldn't get help with my reason for the appointment, l have been helped with other problems, thank you so much.

— Adrian T

Verified review (2165780) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am glad to hear you are happy with the service provided, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Thanks for your email and I just want to say how well the staff treated me with great professional patience.

— Avril S

Verified review (2165764) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Wonderful, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Helpful and polite

This is a review for Cosham Park House Surgery

Staff are very helpful and polite and explain things clearly.

— Timothy L

Verified review (2165744) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Doctor was a good listener

— Anonymous

Verified review (2165735) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Examined thoroughly

This is a review for Kingston Crescent Surgery

Examined thoroughly, waiting for the outcome of my x rays

— John H

Verified review (2165710) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

I had an appointment for my B12 injection

— Dawn B

Verified review (2165708) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback. I am sorry to hear the appointment was running late, unfortunately things out of our control happen and there isn't anything that we can do about it, especially in healthcare, as I am sure you can imagine.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very thorough

This is a review for Cosham Park House Surgery

The doctor I saw was very thorough and I could not fault her

— Anonymous

Verified review (2165700) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Punctual and courteous

— Rodney L

Verified review (2165660) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I was treated well

This is a review for Cosham Park House Surgery

There was a small delay but I received an apology. I was treated well and given all the information I needed and an appointment was being arranged for a couple of tests.

— Anonymous

Verified review (2165652) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am glad to hear you are happy with the service provided, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Kingston Crescent Surgery

Very good service.

— Raymond C

Verified review (2165644) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Crookhorn Surgery

Good service

— John H

Verified review (2165643) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Really kind

This is a review for Cosham Park House Surgery

They were really kind

— Anonymous

Verified review (2165632) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

First time I had been to this surgery. It was nice, I didn't have to wait long.

— Anonymous

Verified review (2165628) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback. We do have a lift, so those with mobility issues can use this.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Was seen on time, wasn't made to feel like I was wasting their time over a concern I had which sounded silly normally but I had recently had surgery, was thoroughly checked out and everything explained. Even helped me get my shoes and socks on/off as I struggled to bend

— Anonymous

Verified review (2165609) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback, I have passed your kind comments on to our Cosham Surgery.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient

This is a review for Somerstown Surgery

I came for a ECG and the health assistant was very friendly and efficient

— Rachel M

Verified review (2165608) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good