Portsdown Group Practices

Appointment

This is a review for Cosham Park House Surgery

Excellent

— Anonymous

Verified review (2165595) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful and reassuring

This is a review for Cosham Park House Surgery

The Practitioner I saw was most helpful and reassuring which is a great bonus due to my age.

— Doreen W

Verified review (2165567) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, I will pass your comments on to our practitioner.

Overall, how was your experience of our service? Very good

Helpful and explained everything

This is a review for Kingston Crescent Surgery

My appointment went well, the nurse was very helpful and explained everything she was doing.

— Omolara F

Verified review (2165559) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I will pass on your positive comments to the nurse.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

The pharmacist phoned on time, was very professional and thorough, explained in detail and listened to me and gave me time to talk. I didn’t feel rushed.

— Eileen T

Verified review (2161290) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Reassuring, professional

This is a review for Crookhorn Surgery

I received a reassuring, professional assessment

— David L

Verified review (2161241) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Explained procedure

This is a review for Kingston Crescent Surgery

Friendly welcome. Explained procedure. Made a 2nd appointment for me in the consulting room.
Excellent, made me feel Important

— Lindsay C

Verified review (2161210) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for taking the time to leave feedback, it is very much appreciated.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

All was ok with the treatment

— Anonymous

Verified review (2161145) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, I have passed this on to the maintenance team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kind staff

This is a review for Cosham Park House Surgery

Very polite, professional and kind staff

— Amelia D

Verified review (2161137) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A perfect consultation

This is a review for Crookhorn Surgery

A perfect consultation. Efficient and friendly. I am grateful; awaiting results of blood test as carried out . The star rating refers to today's consultation only since the no treatment has yet been proven necessary or, what it might have to be.

— Roger C

Verified review (2161076) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I was treated well

This is a review for Kingston Crescent Surgery

Great nursing. I went to the surgery for a routine cervical screening. The nurse was very pleasant and informed me of all the processes. I was treated well and professionally.

— Lisa T

Verified review (2160996) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy with the treatment

This is a review for Somerstown Surgery

I was very happy with the treatment and the nurse.

— David N

Verified review (2160923) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Oh we are glad to hear this, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Attentive, thoughtful

This is a review for Kingston Crescent Surgery

Mark was very attentive, thoughtful and provided good advice

— Kieron H

Verified review (2160768) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback, I will pass this on.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Appointment

This is a review for Cosham Park House Surgery

My visit last week was fine, not like the last one to the surgery. Erin was kind and helpful at the appointment and even took the time to apologise on behalf of a colleague. By all accounts my last appointment had been made with the wrong person, who informed me measuring for my socks could not go ahead as I had not had a DOPLER test. Erin explained this was not necessary and this has caused further delay to me receiving my compression socks. My original call to the surgery for an appointment to take these measurement was made back at the end of January.

— Lynn W

Verified review (2160763) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, I am glad to hear you are all sorted.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely doctor

This is a review for Cosham Park House Surgery

Seen quickly. Lovely doctor

— Rosemary D

Verified review (2160757) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Crookhorn Surgery

Overall very good and efficient service. Only thing worth mentioning was that I gave myself a bit of a fright on your blood pressure machine which gave a strange reading, thankfully the nurse was on hand to do a conventional test and the results confirmed normal range perhaps it’s time to invest in a new machine rather than frighten the patients.

— Anonymous

Verified review (2160529) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to leave feedback, I am glad the nurse could assist.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Good range of nurses and treatment

— David B

Verified review (2160414) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy

This is a review for Cosham Park House Surgery

Very happy with today's treatment

— Anonymous

Verified review (2160349) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Make it easier to see results, follow up on things

— Anonymous

Verified review (2160328) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. You have left this anonymously, so I cannot investigate further, but if you are receiving smear invitation requests and should not be - please get in touch with us on [email protected]. Re veteran support - please call our surgery and ask for an appointment with a social prescriber who can support you.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Other

Delighted

This is a review for Crookhorn Surgery

Delighted with all members of the team, so very helpful.

— Laura T

Verified review (2160323) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

I am glad to hear you are pleased with the service we provide, thank you for leaving feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient

This is a review for Crookhorn Surgery

My appointment with the nurse was on time. She was friendly, efficient and empathetic. She sought further help for the issues I was experiencing and resolved them within a few minutes.

— Anonymous

Verified review (2160321) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Amazing, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient