Working Feedback

Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Excellent service

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very pleasant and well informed nurse practitioner. Excellent service.

— Anonymous

Verified review (2155728) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I've always found that the clinicians you meet are friendly and professional. My last interaction was with the pharmacist who gave me advice on a possible side effect of a drug I'm on which was very useful.

— Anonymous

Verified review (2155713) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.
We do understand that getting a GP appointment can be frustrating, but just as a side note, we do have 33 GPs at the moment across PGP.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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Trouble free visit.

— Ian G

Verified review (2155709) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and kind

5 out of 5 stars

This is a review for Crookhorn Surgery

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Helpful receptionist, appointment on time and nurse friendly and kind

— Deborah G

Verified review (2155708) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback, I will pass your comments on to the team at.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent!

— Jeffrey H

Verified review (2155699) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very pleasant nurse

5 out of 5 stars

This is a review for Crookhorn Surgery

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Absolutely on time, very pleasant nurse, had a few giggles putting the world to rights etc..please compliment the nurse Nick

— Nicholas W

Verified review (2155697) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you very much for leaving lovely feedback, I have passed your comments on.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Seen quicker than my appointment time. All good. Parking was a slight problem

— Mark C

Verified review (2155689) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen quite quickly

5 out of 5 stars

This is a review for Somerstown Surgery

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All went very well and was seen quite quickly

— George C

Verified review (2155688) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Glad to hear, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Paulsgrove Surgery

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It was good

— Gordon F

Verified review (2155686) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very efficient

— Anonymous

Verified review (2155679) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I came in for a routine blood test and I was called in once I had checked in. The nurse was very efficient and the blood was taken very quickly.

— Robert C

Verified review (2155676) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

2 out of 5 stars

This is a review for Kingston Crescent Surgery

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Receptionist failed to book me in for an appointment causing me to overrun my parking by 40 minutes resulting im me receiving a £70.00 parking ticket-not impressed. Will be looking into reclaiming the parking fine from the surgery.

— Dennis W

Verified review (2155666) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Please be aware that you do get 90 minutes parking, there are plenty of signs around the car park stating this. You are welcome to appeal if you were within the surgery for over 90 minutes, but we often find that these people will also go off to other places whilst still being parked in our car park, as we can see what time you were checked in, and when you left. If you would like to appeal, please email us at [email protected].
Overall, how was your experience of our service? Very poor
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Heart check up

— Julie P

Verified review (2155662) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very helpful.

— Jane B

Verified review (2155661) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Ggood

— Philippe H

Verified review (2155660) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Great service so far

— Anonymous

Verified review (2155656) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Good

— Anonymous

Verified review (2155652) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Respiratory review

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very happy with a recent respiratory review. The nurse addressed concerns raised by one of the Doctors and answered my questions appropriately. She discussed medications with me and explained why there was a need for change. She also suggested further action, if certain symptoms persisted.

— Anonymous

Verified review (2155084) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The service is one of the best you can get

— Laurie C

Verified review (2154579) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really satisfied with the service

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The Doctor was very thorough and explained everything, I was really satisfied with the service provided

— Michael B

Verified review (2152684) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient