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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Who likes visiting the dentist? Very few probably, if any. Everything is done to make me feel as relaxed as possible.

— Anonymous

Verified review (2136267) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very kind and courteous

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse who did the appointment was very kind and courteous.

— Anonymous

Verified review (2136255) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Very good service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very good service both the surgery and pharmacy as well.

— Anonymous

Verified review (2136248) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Perfect, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Great service, quick and easy.

— Anonymous

Verified review (2136244) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent service, pleasant and polite.

— Kerry V

Verified review (2136234) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and helpful

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Kind and helpful people.

— Anonymous

Verified review (2136222) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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Staff were extremely warm, non-judgemental and welcoming.

— Paula V

Verified review (2136221) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

4 out of 5 stars

This is a review for Cosham Park House Surgery

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I was welcomed as a person and not a number.
I am 85yrs young.

— Anonymous

Verified review (2136205) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Good

Recent appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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It was good.

— Kadijatou J

Verified review (2136202) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Very pleased with the service

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I am very pleased with the service, thank you.

— Anonymous

Verified review (2136200) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Must admit, seems to be improving.

— Anonymous

Verified review (2136198) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Good

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Kingston Crescent Surgery has been quick to get in contact with me when contacted by the hospital and for test results.

— Gary H

Verified review (2136197) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you for leaving feedback.
Overall, how was your experience of our service? Very good

Caring

5 out of 5 stars

This is a review for Cosham Park House Surgery

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A very positive and caring consultation.

— Doreen W

Verified review (2134751) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you, we are glad to hear your positive feedback.
Overall, how was your experience of our service? Very good

Appointment

1 out of 5 stars

This is a review for Kingston Crescent Surgery

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This clinic is a tragedy, you can never get to see a doctor

— Dariusz K

Verified review (2133044) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback. I just want to make you aware that in January our call centre agents answered 20,159 calls, and we had 3,304 GP appointments available. We book 1 week ahead for general appointments, and on the day for urgent appointments. These all go very quickly, so you need to phone as soon as the line is open for the type of appointment booking.
Overall, how was your experience of our service? Don't know
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Other

Review from Google

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The Dr’s here are fantastic, they are through and professional caring and considerate. I transferred to them about a year ago and have been able to see them and been diagnosed quickly A+ service

— Mr public Speaker

T356839 Review left 1 year ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

We are delighted to hear that you have had a positive experience since transferring to our practice and that our doctors have provided thorough, professional, and caring care. It’s wonderful to know that your needs were addressed promptly. Your kind comments will be shared with the team.

Review from Google

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I have always found the staff here to be very friendly and helpful.

— Tim Lambert

T357110 Review left 1 year ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

hank you very much for your kind feedback. We’re pleased to hear you’ve consistently found our staff friendly and helpful, and we really appreciate you taking the time to share this.

Lovely staff

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very good service, lovely staff.

— Elaine H

Verified review (2132142) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking time to leave positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very good.

— Kevin S

Verified review (2132078) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient service

4 out of 5 stars

This is a review for Cosham Park House Surgery

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I found your service very efficient.

— Romeo J

Verified review (2132019) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Fantastic Asthma Nurse

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The Asthma Nurse was fantastic! Informative, helpful, answered all my questions and put my mind at ease. It was conducted over a video call which was really convenient for me.

— Daniel F

Verified review (2131932) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's amazing, I will pass on your feedback, thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient