Portsdown Group Practices

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Help with a form.

— Nicholas D

Verified review (2128299) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

Brilliant receptionist

This is a review for Kingston Crescent Surgery

The receptionist that I spoke to was brilliant, she was very helpful and I think she has done a lot for me.

— Michael G

Verified review (2127978) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for taking time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

5 Star service

This is a review for Cosham Park House Surgery

I found Doctor Stubbs to have a very calming manner. Very polite She carried out an examination with an outcome to see a Doctor at the Q A Hospital. In the interim period a course of tablets to take. 5 Star service.
If I am to attend your surgery again I would hope to see the same Doctor.

— Anthony A

Verified review (2127961) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's fantastic, thank you for leaving feedback, I will pass this on.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Brightened my day

This is a review for Crookhorn Surgery

I was treated on time by a cheery nurse which brightened my day. She was professional and very efficient in my treatment.

— Bernard H

Verified review (2127892) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

We are glad to hear you are happy, thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Fast, efficient

This is a review for Cosham Park House Surgery

Fast and really efficient, thank you.

— Susan H

Verified review (2127826) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, we very much appreciate it.

Overall, how was your experience of our service? Very good

Professional

This is a review for Somerstown Surgery

Nice and professional.

— Anonymous

Verified review (2127820) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

First class

This is a review for Cosham Park House Surgery

First class service.

— Raymond T

Verified review (2127453) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, we very much appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and obliging staff

This is a review for Kingston Crescent Surgery

I have never had a problem with being a patient at the surgery. The staff have always been friendly and obliging.

— David F

Verified review (2127355) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good and thorough

This is a review for Kingston Crescent Surgery

I found the doctor very good and thorough and the receptionist were very good and helpful.

— Albert B

Verified review (2127015) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Amazing Doctors

This is a review for Kingston Crescent Surgery

Excellent Surgery. Amazing Doctors. Fab HCAs. Knowledgable receptionists who were amazing.

— Jacqueline S

Verified review (2126983) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to leave lovely feedback, we very much appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Crookhorn Surgery

Came in for a blood test. Very pleasant nurse.

— Anonymous

Verified review (2126935) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Nurses were more than happy to help me with an injection and blood test which was booked incorrectly by a surgery.

— Anonymous

Verified review (2126919) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, we are glad we could resolve the issue.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful and obliging

This is a review for Kingston Crescent Surgery

Nurse had friendly manner to make patient comfortable.
Very helpful and obliging.
Nice rapport.

— Anonymous

Verified review (2126897) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to leave lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very impressed

This is a review for Cosham Park House Surgery

Podiatry appointment. Assessed, advised and referred all in one visit. Very impressed.

— Margaret C

Verified review (2126880) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Very friendly atmosphere, staff also very friendly and helpful.
I actually live literally 5 minutes from the Paulsgrove Surgery so very easy to attend far more convenient than Cosham or Kingston Crescent, like to be able to attend the Paulsgrove Surgery for all my appointments, I have COPD and the cold weather plays havoc with my breathing so this surgery would be far more convenient for me.

— Karen K

Verified review (2126876) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, Where possible we offer the same services at all our sites, although in-line with the size of the building and the staff capacity.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful and insightful

This is a review for Heyward Road Surgery & Practice

Very nice and very helpful and insightful.

— John T

Verified review (2126858) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for taking time to leave lovely feedback.

Overall, how was your experience of our service? Very good

Reassuring and informative

This is a review for Kingston Crescent Surgery

I was seen same day, after a call to 111, to address heart and anxiety issues. The person who saw me was very warm, reassuring and informative and I am happy with the outcome of the appointment.

— Anonymous

Verified review (2126845) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Received message incomplete. No option to reply. I am concerned about my statin/ ramipril prescription.

— Anonymous

Verified review (2126813) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. We are sorry that you received an incomplete message, without further details and this being an anonymous response we are unable to investigate and make any changes that would prevent this happening in the future.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient

This is a review for Crookhorn Surgery

My appointment was on time, nurse was friendly and efficient.

— Susan M

Verified review (2126752) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

That's great, thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent staff

This is a review for Kingston Crescent Surgery

Was seen on time. Excellent and efficient staff.

— Irene W

Verified review (2126749) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient