Working Feedback

Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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This was the first time I had a phone call from the doctor and he asked me to come in. It was nice to have seen a doctor.

— Nigel L

Verified review (2126748) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very professional from reception to HCA.

— Robert W

Verified review (2126727) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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I’m new to the area and have never had a surgery contacting me informing me that I need this or that treatment.

— Jason H

Verified review (2126683) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Excellent.

— Anonymous

Verified review (2126652) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very comfortable with the surgery and all the staff.

— Anonymous

Verified review (2126042) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very kind and polite

5 out of 5 stars

This is a review for Paulsgrove Surgery

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The nurse was very kind and polite and friendly.

— Anonymous

Verified review (2126035) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking time to leave lovely feedback.
Overall, how was your experience of our service? Very good

Great staff

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I went for a blood test and the staff was great but I've not heard back yet.

— Anonymous

Verified review (2125865) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking time to leave feedback. If there is a follow up needed from your results you would be contacted, do feel free to get in contact with us though if you would like any details regarding your results. You can also check results on the NHS app, to save time on the phone/coming into surgery.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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I came for a blood test, for which I had not been told the reason. However, the nurse who dealt with me was warm and friendly and happy to explain why I had been called. I have to say that the reception staff that I have deal with are always happy to help and are generally very cheerful, even though many of the patients are miserable and moaning!

— Hilary R

Verified review (2125695) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to leave lovely feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Compassionate

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Friendly and compassionate.

— Anonymous

Verified review (2125531) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thank you

5 out of 5 stars

This is a review for Crookhorn Surgery

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I was dealt with immediately and efficiently by a nurse- it made my day. Thank you all and good luck to all who serve us so well in the NHS.

— Anonymous

Verified review (2125438) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

We are glad to hear you are happy, thank you for taking time to leave such lovely feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated with respect

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Treated with respect. I am very happy to be a patient here.

— Anonymous

Verified review (2125356) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you very much for leaving feedback, it is appreciated.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Friendly

5 out of 5 stars

This is a review for Crookhorn Surgery

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Very friendly and helpful.

— Anonymous

Verified review (2125338) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and kind

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The doctor was very efficient and kind. I felt listened to.

— Janet H

Verified review (2125318) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, I will pass your comments on.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Reassured by the thorough consultation

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I like this surgery. The reception staff are friendly and helpful. I was also fortunate that my appointment was on time and I was reassured by the thorough consultation and examination from the GP.

— Martin S

Verified review (2125285) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's lovely to hear, thank you for leaving feedback, we appreciate you taking time to do this.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent, informative

5 out of 5 stars

This is a review for Crookhorn Surgery

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Excellent, informative updated medication review. Thank you.

— Richard L

Verified review (2125281) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

We are glad to hear you are happy, thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very efficient.

— Carol G

Verified review (2125276) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Somerstown Surgery

4 out of 5 stars

This is a review for Somerstown Surgery

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Easy to book online, nurse perfect.

— Susan A

Verified review (2125258) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Great service and professional support.

— Robert W

Verified review (2125245) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, efficient

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The clinician was on time, she was polite, friendly, efficient, and professional. Over all a pleasant experience.

— David M

Verified review (2125234) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, I will pass this on.
Overall, how was your experience of our service? Very good

Amazing team

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Amazing team, all fast and fine.

— Claudio L

Verified review (2125209) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, I am glad to hear you were pleased.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional