Portsdown Group Practices

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Everything was fine with my appointment.

— Anonymous

Verified review (2117421) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

Phoned to cancel appointment for physio, asked for another one quoted some letters so left with no appointment.

— Anonymous

Verified review (2117017) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments. I am sorry that you were unable to get another appointment in place, please do call back and I am sure our team will be able to assist you.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with respect

This is a review for Paulsgrove Surgery

Very polite. Treated with respect.

— Keith V

Verified review (2116855) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's great, thank you for leaving feedback, we appreciate you taking time to do this.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Overall, would recommend

This is a review for Kingston Crescent Surgery

I had a pleasant time at the GP. Nurse Carole was so sweet and helped me to ease my nervousness during the procedure. Overall, would recommend. Was also catered according to appointment time with no long wait times.

— Anonymous

Verified review (2116840) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I will pass your comments on.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Very professional and friendly.

— Stella K

Verified review (2116821) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Cosham Park House Surgery

I visited the surgery for a blood test. It was done very quickly and efficiently, The nurses are all very friendly and welcoming.

— Anonymous

Verified review (2116748) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Polite and informative.

— Thomas N

Verified review (2116676) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I was treated with respect

This is a review for Kingston Crescent Surgery

My appointment was on time and I was treated with respect.

— Anonymous

Verified review (2116258) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy with the treatment

This is a review for Cosham Park House Surgery

I went to the surgery for a blood test appointment, was on time, no hassle, in and out without any fuss, nurse was really nice, very happy with the treatment and care I received.

— David N

Verified review (2116145) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

We are glad to hear you are happy, thank you for taking time to leave positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Fantastic service

This is a review for Cosham Park House Surgery

Fantastic service, really appreciate the nurses and the receptionists for their understanding, availability and being so professional.

— Anonymous

Verified review (2116138) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

We are glad to hear you are happy, thank you very much for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly, polite & respectful

This is a review for Kingston Crescent Surgery

Very fast service! Staff friendly, polite & respectful.

— Christopher R

Verified review (2115936) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Cosham Park House Surgery

An excellent service, thank you all.

— Ronald N

Verified review (2115649) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to leave lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

An exceptional nurse

This is a review for Crookhorn Surgery

Many thanks to Sue Taylor for being an exceptional nurse.

— Suzanne P

Verified review (2115528) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to leave feedback, I will be sure to pass your comments on.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Caring, efficient

This is a review for Kingston Crescent Surgery

Appointments were running on time and Dorota is caring, efficient, and altogether wonderful in her treatment delivery.

— Steven K

Verified review (2115469) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave lovely feedback, I will pass your comments on.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Everything was good, no problems.

— Christina B

Verified review (2115388) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

We are glad to hear this, thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Cosham Park House Surgery

I arrived earlier and was seen within ten minutes, the service at Paulsgrove surgery was excellent.

— Ian D

Verified review (2115290) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

We are glad to hear you are happy, thank you for taking time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

I was given a “fasting” blood test at 3-10 in the afternoon! I had to reschedule.

— Teresa M

Verified review (2115227) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments. I am sorry that you were appointed at this time for a fasting blood test, generally these are arranged for the morning. We will share your experience with the team and to prevent this happening in the future.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Faultless.

— Raymond L

Verified review (2115136) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Paulsgrove Surgery

Pain free blood test.

— Grantley W

Verified review (2115130) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick, efficient

This is a review for Kingston Crescent Surgery

Quick, efficient and convivial.

— Barry S

Verified review (2115126) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient