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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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No problem at all. Didn't have to wait long straight in. All done in five minutes. Pleasant staff.

— Anonymous

Verified review (2114584) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Perfect, thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good

Very nice and informative

5 out of 5 stars

This is a review for Somerstown Surgery

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The nurse was very nice and informative.

— Tahera B

Verified review (2114564) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent service, treated with respect.

— Lorraine M

Verified review (2114529) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

We are glad to hear you are happy with the service provided, thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Didn't wait long. Nurse very good.

— Leonard P

Verified review (2114522) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good

Very friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was seen on time, dealt with in a professional manner, very friendly and made to feel at ease.

— Michael A

Verified review (2114509) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good

Very helpful

5 out of 5 stars

This is a review for Somerstown Surgery

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Asthma inhaler review, very helpful.

— Anonymous

Verified review (2114456) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good

Staff were friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Not been to this surgery before. Staff were friendly and helpful.

— Thomas J

Verified review (2114431) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

We are glad to hear you are happy, thank you for taking time to leave feedback.
Overall, how was your experience of our service? Very good

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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Seeing a G.P face to face is very rare these days, but I needed a check up for something and that was achieved once I'd initially gone through an online consultation. The process at the surgery was straightforward and the G.P very helpful - busy, but gave me the time necessary to discuss things, which was helpful.

— Julia P

Verified review (2111405) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, I'm glad to hear you are happy with the service provided.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good explanations

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Vascular ultrasound. Very pleasant member of staff. Good explanations and reassurance.

— Carl D

Verified review (2111316) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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As usual very professional and friendly.

— Stella K

Verified review (2110681) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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My appointment was cancelled the week before and re-booked for the following week. It's a shame that I didn't know why I was having a check up until I got to the surgery, but it was then explained to me.

— Anonymous

Verified review (2110585) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Perfect

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Appointment for my blood test was on time and the phlebotomist extremely pleasant to talk to, she carried out the test quickly and efficiently, in and out in less than 10 minutes. Perfect.

— Anonymous

Verified review (2110552) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very courteous doctor

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Prompt timing for my appointment.
Very courteous doctor. Procedure explained in detail before commencing.

— Anonymous

Verified review (2110542) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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10 out of 10.

— Anonymous

Verified review (2110476) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Crookhorn Surgery

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Ok. But not sure what I was seen by the nurse for, my diabetes or my thyroid problem.

— Catherine W

Verified review (2110468) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Good

Professional

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Friendly and professional.

— Anonymous

Verified review (2110463) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful staff

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Reception and staff are all really helpful.

— Karen K

Verified review (2110461) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Always so friendly at Paulsgrove, always a great service, always pleased to help in any way possible, keep up the good work.

— Jacqueline E

Verified review (2110456) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's great to hear, thank you for your lovely feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars

This is a review for Kingston Crescent Surgery

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To talk about medication following a brain bleed which the dr requested

— Valerie F

Verified review (2110454) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. I am sorry that this was the opening line from the doctor. We will share this with our team and make changes going forward.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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All good.

— Elizabeth H

Verified review (2110453) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient