Portsdown Group Practices

Appointment

This is a review for Kingston Crescent Surgery

This is the 2nd year that I have had to get another appointment for a pulse check for my feet. Both my and the Surgery's time has been wasted.

— Anonymous

Verified review (2110447) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We will share this with our team and make changes where possible.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thank you for your care

This is a review for Kingston Crescent Surgery

The receptionist I saw was so helpful. Even when other members of the public were shouting and doing their best to interrupt the receptionist remained calm. I wish I had taken her name, but as I had broken my ankle I wasn't thinking straight! Thank you for your care and attention. You also deserve a medal for remaining so professional front line in what I would describe as a challenging job.

— Cheryl S

Verified review (2110439) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, it's lovely to hear. I will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

B12 injection

This is a review for Cosham Park House Surgery

B12 injection. Nurse was kind and helpful.

— Anonymous

Verified review (2110438) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I saw a GP. He was thorough, informative and put my mind at rest. I was able to have a sensible and useful conversation with that extended beyond what I originally came in for. For me, this was good, proper, old fashioned doctoring and I really appreciated it.

— Barry W

Verified review (2110417) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

I am glad to hear you are happy with your appointment, I will pass this on to the team. Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A positive experience

This is a review for Paulsgrove Surgery

My experience of my appointment at Paulsgrove Surgery to see the clinician concerning my blood pressure was a positive experience, she was very professional and explained it to me very well.

— David N

Verified review (2110416) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Care and support

This is a review for Somerstown Surgery

I had multiple visits over the previous five weerks - at least two per week. I received all the care and support necessary in a more than satisfactory manner.

— Michael S

Verified review (2110414) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Supportive, encouraging

This is a review for Paulsgrove Surgery

Very supportive, encouraging, good at listening.

— Margaret M

Verified review (2110413) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent attention

This is a review for Paulsgrove Surgery

I was seen on time and received excellent attention.

— Anonymous

Verified review (2110406) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's great to hear, thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional service

This is a review for Somerstown Surgery

Very professional service and didn’t have to wait.

— Anonymous

Verified review (2110401) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Cosham Park House Surgery

Good service and informative.

— Anonymous

Verified review (2110398) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Good.

— Anonymous

Verified review (2110395) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Blood test

This is a review for Cosham Park House Surgery

I was early for blood test and in very wet weather nurse called me in early so not getting cold after being wet.

— Matthew H

Verified review (2110390) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking your time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great

This is a review for Kingston Crescent Surgery

Great service.

— Anonymous

Verified review (2110389) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

The staff on the desk are very helpful and caring. I’ve noticed a change in recent times with this, I understand how hard it must be being so overwhelmingly busy in recent years, but we all feel vulnerable when poorly or are loved ones as myself with my elderly mother. Phone staff are so helpful too. A great improvement, couldn’t do more, genuine care.

— Diana J

Verified review (2110380) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's great to hear, thank you for leaving feedback, I will share this with the team.

Overall, how was your experience of our service? Good

COPD review

This is a review for Kingston Crescent Surgery

Had an appointment for COPD review, doctor was lovely, helpful & friendly, was offered a COPD inhaler which I never knew existed, on trial with it now & after only a few days I can feel the difference. Thank you.

— Anonymous

Verified review (2110271) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I'm glad to hear you are feeling better already!

Overall, how was your experience of our service? Very good

Appointment

This is a review for Kingston Crescent Surgery

I think it is understood that I have emphysema although at present the results may not reflect this.

— Anonymous

Verified review (2110269) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Very good service

This is a review for Crookhorn Surgery

Speedy diagnosis, and organised aspiro test with in one week, very good service.

— David D

Verified review (2110268) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback, glad you're happy with the service.

Overall, how was your experience of our service? Very good

Polite and efficient

This is a review for Paulsgrove Surgery

Very polite and efficient, was on time.

— Anonymous

Verified review (2110264) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

On time

This is a review for Paulsgrove Surgery

On time & very helpful.

— Donald L

Verified review (2110263) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

That's good to hear, thank you for your feedback.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

Good service.

— Anonymous

Verified review (2110254) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good