Portsdown Group Practices

Review from Google

This is a review for Cosham Park House Surgery

This person left a star rating but no comment.

— penny Andrews

T413529 Review left 1 month ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your review

Blood test, Paulsgrove

This is a review for Kingston Crescent Surgery

Carl/Karl did my blood test and he was a lovely, friendly, professional young man. I felt very at ease.

— Anonymous

Verified review (2428001) Review left 4 weeks ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We’re delighted to hear that you were provided with such a friendly and professional service and helped you feel at ease.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Paulsgrove Surgery

I was invited for a routine health check, blood pressure, bloods and heart check up.Very friendly, helpful and knowledgeable. I'm thankful to be able to access this service. Thank you Paulsgrove Surgery.

— Rosalynd Hall

T413177 Review left 1 month ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for your kind feedback. We’re so pleased you had a positive experience and felt well supported by our team. Your comments are greatly appreciated.

Blood test

This is a review for Kingston Crescent Surgery

Very helpful member of staff

— Anonymous

Verified review (2426869) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you very much for your kind feedback. I’m pleased to hear that you found our staff helpful.
Your comments are greatly appreciated.

Overall, how was your experience of our service? Very good

Phone call and visit to reception at surgury

This is a review for Kingston Crescent Surgery

The reception girls are do lovely and helpful. All of them. Thank you, girls so much.

— Rose H

Verified review (2424134) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you so much for your lovely feedback. I’m delighted to hear that you found our reception team friendly and helpful.
Your kind comments mean a great deal and will be shared with the whole team.

Overall, how was your experience of our service? Very good

Lung health

This is a review for Kingston Crescent Surgery

Karen was very friendly and helpful.

— Deborah A

Verified review (2423630) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you very much for your kind feedback. I’m delighted to hear they were friendly and helpful during your visit.

Overall, how was your experience of our service? Very good

Lots of new mole spots!

This is a review for Crookhorn Surgery

After making an appointment I was seen by the Doctor and assured that the moles were not Cancerous.
Given a prescription for some cream to be applied daily and by complying with the instructions they would hopefully clear up and disappear.

— Marshall C

Verified review (2423571) Review left 1 month ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you very much for your kind feedback. I’m pleased to hear that you were able to be seen promptly and that the doctor was able to reassure you regarding your concerns.
It’s also good to know that you were provided with clear guidance and treatment. We hope the prescribed cream helps resolve the issue as expected.
Your feedback is greatly appreciated.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Kingston Crescent Surgery

Short waiting time,procedure wasn't long,pleasant reception staff.

— Amanda Buchanan

T410252 Review left 1 month ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are pleased to hear that your waiting time was short, the procedure was straightforward, and that you found our reception staff pleasant. Your comments are greatly appreciated and will be shared with the team.

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

The wait time was very quick. Staff very polite and helpful

— John E

Verified review (2422814) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you very much for your kind feedback. I’m pleased to hear that you experienced a short wait time and found our staff to be polite and helpful.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Paulsgrove Surgery

Did not wait long nurse really friendly and helpful treat service.

— lorraine pereira

T410047 Review left 1 month ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for your feedback. We are pleased to hear that you were seen promptly and that the nurse was friendly and helpful. Your comments are greatly appreciated and will be shared with the team.

Help

This is a review for Crookhorn Surgery

Thank you to Dr Gohil for taking the time to listen and help me.

— Mark N

Verified review (2422373) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your kind feedback. We’re pleased to hear that the doctor took the time to listen and support you. Your comments are very much appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

B12

This is a review for Kingston Crescent Surgery

As always one of the best nurses, very polite, friendly but also professional

— Linda W

Verified review (2422354) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback. We’re delighted to hear that, as always, you found the nurse polite, friendly, and professional. Your comments are greatly appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

Health Care issues

This is a review for Kingston Crescent Surgery

I have been anxious and very concerned regarding a few medical and Health issues. Staff at Kingston Crescent are very supportive and helpful and I thank them for it.

— Anonymous

Verified review (2422301) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for sharing your feedback. We’re sorry to hear you’ve been feeling anxious about your health, and we’re pleased to know that the team at Kingston Crescent have been supportive and helpful. We appreciate you taking the time to let us know.

Overall, how was your experience of our service? Good

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Yasemin Konan-Allen

T409826 Review left 1 month ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your 5‑star rating. We appreciate you taking the time to support the practice and value your feedback.

Review from Google

This is a review for Crookhorn Surgery

Helpful , friendly and efficient

— Claireck Kirk

T409828 Review left 1 month ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your feedback. We are pleased to hear that you found our service helpful, friendly, and efficient. Your kind comments are very much appreciated and will be shared with the team.

Review from Google

This is a review for Crookhorn Surgery

This person left a star rating but no comment.

— Gemma Moore

T409829 Review left 1 month ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your 5‑star rating. We appreciate you taking the time to support the practice and value your feedback.

Not happy with the service from nurse

This is a review for Kingston Crescent Surgery

The nurse was twisting the needle after inserted. She was told she was hurting me, she told me she blew my vein, ended up with quite a purple apple-sized bruise when she told me I would not bruise as she held it correctly.

— Tracy B

Verified review (2422198) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for raising your concerns. We’re very sorry to hear about the discomfort you experienced. If you would like us to investigate this, please email us on [email protected].

Overall, how was your experience of our service? Very poor

Confirmation of appointments

This is a review for Kingston Crescent Surgery

Special thanks to Sue, one of the best receptionists at Kingston branch, she is very efficient and kindness itself. I'm 87, not technically minded and she has helped me many times to arrange my appointments, very grateful.

— Marie S

Verified review (2422183) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you so much for your kind and thoughtful feedback. We’re delighted to hear about the positive support you’ve received from our receptionist, we’ll be sure to pass on your thanks to her.

Overall, how was your experience of our service? Very good

Pleasant visit

This is a review for Kingston Crescent Surgery

Visited late during the evening and the surgery was empty and spotlessly clean. My specialist nurse invited me in, discussed my concerns then attended to my skin condition. He sent my details away to be seen by another specialist after explaining what he thought was wrong, etc., polite, professional and very understanding. Hopefully won’t be going again but who knows !!!

— Anonymous

Verified review (2422151) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you so much for taking the time to share your experience. We’re pleased to hear that the surgery was calm and welcoming during your evening visit and that you felt comfortable in a clean environment. It’s lovely to know that the specialist nurse took the time to listen to your concerns, explain everything clearly, and arrange further specialist input. We’re glad you felt treated with kindness, professionalism, and understanding, and we really appreciate your thoughtful feedback.

Overall, how was your experience of our service? Good

Review from Google

This is a review for Paulsgrove Surgery

Had blood test done by Jane. She was friendly and checked my records about my diabetes blood test results. Excellent service

— Samantha Laver

T409825 Review left 1 month ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for your kind feedback. We are pleased to hear that Jane provided a friendly and thorough service and took the time to review your diabetes results with you. Your comments are greatly appreciated and will be shared with her and the team.