Portsdown Group Practices

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

It was everything alright.

— Luiz F

Verified review (2107728) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

The nurse tested me for my water infection and sent the sample off to see if I had one. The results came back positive and I am now taking the antibiotics.

— Margaret H

Verified review (2107037) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Blood test

This is a review for Cosham Park House Surgery

Blood test was taken quickly and efficiently.

— Karl G

Verified review (2106821) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking your time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely, very helpful

This is a review for Somerstown Surgery

Practitioner was lovely, very helpful and reassuring.

— Gail E

Verified review (2105445) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your lovely feedback.

Overall, how was your experience of our service? Very good

Helpful and friendly

This is a review for Kingston Crescent Surgery

Very helpful and friendly staff.

— Alan L

Verified review (2105142) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Goes above and beyond

This is a review for Kingston Crescent Surgery

When a Nurse (Jessica Delaghne) goes above and beyond to help and support a patient it makes such a difference to those patients, not least on their mental health. Prevention is better than cure.

— Aysha M

Verified review (2104340) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I will share this with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Dr Brooks was very kind and understanding.

— Anonymous

Verified review (2104161) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, I will share this with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Can’t I just come to the doctors without this, I opt out.

— Anonymous

Verified review (2103957) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Please be advised that if you receive feedback requests you can decline to respond.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Kingston Crescent Surgery

On my recent visit to the surgery, I suffered the most painful blood test I have ever experienced in my life!

— Geoffrey R

Verified review (2103641) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. I am sorry that this was your experience, please do email us on [email protected] we can then investigate and provide our findings to you.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient and quick

This is a review for Paulsgrove Surgery

Very good. Efficient and quick.

— Kevin C

Verified review (2103587) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Understanding, helpful

This is a review for Crookhorn Surgery

Michelle (Crookhorn surgery) was very understanding, helpful, and suggested some different avenues that I hadn't considered. If I needed an appointment with Michelle just to phone.

— Patrick S

Verified review (2103584) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

That's great to hear, thank you for leaving feedback, I will pass this over to the Crookhorn team.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Paulsgrove Surgery

Good.

— Anonymous

Verified review (2103276) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very satisfied

This is a review for Kingston Crescent Surgery

Arrived early and got me checked straight away.
Very satisfied.

— Akram Z

Verified review (2103209) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Concerns were dealt with very promptly, within 2 hours of phone call.
Follow up home visit took place as arranged and some helpful suggestions made.

— Anonymous

Verified review (2103166) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Excellent service

This is a review for Crookhorn Surgery

Excellent service. On time and helpful, professional friendly staff.

— Anonymous

Verified review (2103156) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Paulsgrove Surgery

Went to ask for a referral for my weight. I am awaiting a call back from the doctor.

— Fiona M

Verified review (2103136) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. A routine appointment is required to discuss the possibility of a Tier 3 referral. If you have not had any progress as yet, please contact the Practice for an update.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Good service.

— Jeffrey S

Verified review (2103135) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient and helpful

This is a review for Kingston Crescent Surgery

Very efficient and helpful staff.

— David M

Verified review (2103109) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Everything was explained clearly .

This is a review for Cosham Park House Surgery

Didn’t have to wait too long after my appointment time . Didn’t feel rushed talking to Dr .Everything was explained clearly .

— Anonymous

Verified review (2103094) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

On time and treated well by nurse.

— Lindi K

Verified review (2103057) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient