Working Feedback

Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Very informative

5 out of 5 stars

This is a review for Cosham Park House Surgery

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On time & friendly, no waiting around & very informative.

— Peter J

Verified review (2094743) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite and friendly

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Polite and friendly staff. Doctor explained everything.

— Steven B

Verified review (2094737) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving positive feedback.
Overall, how was your experience of our service? Very good

Lovely nurse

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very lovely nurse explained everything that she was going to do, made me feel very relaxed.

— Sarah S

Verified review (2094736) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving positive feedback.
Overall, how was your experience of our service? Very good

Friendly, professional

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very professional and on time but friendly.

— Anonymous

Verified review (2094734) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars

This is a review for Cosham Park House Surgery

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Will say my visit was fair but felt rushed.

— Jayne S

Verified review (2094728) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we will share this with our team.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Calming and professional

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Swift service - pleasant doctor - calming and professional discussion and end result- I felt very satisfied with doctors conclusion and close of appointment.

— Steven B

Verified review (2094726) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's good to hear, thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Treated very well

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was treated very well, on time and my appointment went as planned.

— Paul N

Verified review (2094697) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars

This is a review for Crookhorn Surgery

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Not being able to get an appointment or see a doctor

— William C

Verified review (2094657) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. Face-to-face appointments are available and have increased and you will be appointed with the required clinician dependent on what is required.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Seen on time

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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A very good experience. Was seen on time and discussed the purpose of my visit with a health practitioner.

— Anonymous

Verified review (2094615) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars

This is a review for Kingston Crescent Surgery

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I attended a routine annual blood test. It was on time and handled professionally. I hope to receive feedback and an opportunity to have a brief conversation with a doctor

— Alexander R

Verified review (2094576) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, please call the surgery on 023 9200 9191 if you would like to book an appointment to discuss results.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Friendly, informative

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The appointment was on time and the practitioner was friendly, informative and made me feel at ease. She is an asset to the surgery.

— Melanie T

Verified review (2094567) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving such lovely feedback! I will share this with the team.
Overall, how was your experience of our service? Very good

Very happy with the care

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very happy with the care I received and didn't have to wait long.

— Anonymous

Verified review (2094468) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Jane is very good at her job and always friendly.

— Susan S

Verified review (2094431) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good

Efficient and friendly

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Seen on time, efficient and friendly service (blood test).

— Anonymous

Verified review (2094398) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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All from timing to go to see the nurse and having medication was spot on. No problem at all.

— Nicholas G

Verified review (2094389) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt and friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Prompt and friendly attention.

— Richard M

Verified review (2094386) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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Efficient.

— Margaret L

Verified review (2094379) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Put my mind at rest

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent appointment conducted by a very knowledgeable practitioner who answered every question I asked and put my mind at rest over all of my concerns.

— Francis B

Verified review (2094361) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

That's great to hear, thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Very pleased with my appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was very pleased with my appointment, very helpful.

— Penelope C

Verified review (2094359) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Crookhorn Surgery

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I had an anomalous ECG and had GP approval to be able to leave surgery, but as it was anomalous I’m expecting a repeat test to see if it comes in ok but there doesn’t appear to be a follow-up

— Gareth P

Verified review (2094356) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that this was your experience, we will share this with our team and make changes where possible.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient