Portsdown Group Practices

Excellent service

This is a review for Kingston Crescent Surgery

Quick and excellent service.

— Anonymous

Verified review (2090988) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

No problem with my appointment but parking even at 7:50 am was impossible.
I live a stones throw from the Crookhorn surgery which would have been much more amenable as I am 78.

— Carol B

Verified review (2090986) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments. We offer appointments at all our sites you can ask for a preferred location. We cannot guarantee parking at any of our locations.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I was seen by the Dr quite quickly. Even though I was late.
I think I've seen the Dr before for a covid vaccination. He was very nice. Had to call a couple of times. As I'm a bit deaf stilĺ in my right ear.

— Pamela N

Verified review (2090985) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are happy to hear you were seen promptly.

Overall, how was your experience of our service? Very good

Very pleasant staff

This is a review for Somerstown Surgery

In and out in 5 minutes, good reception and very pleasant staff.

— Olav S

Verified review (2090984) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

I arrived and checked in easy enough with the wall tablet. The wait was reasonably short and I was called in. I asked if the blood I gave would test for PSA , given I am 67 thought that would make sense, however, it did not but I asked if I could have that tested and gave a subsequent blood sample, I then asked about blood pressure which I was told on the text sent would be tested. I was told I had been booked the wrong appointment and I would have to go to the reception and book another appointment. I joined the queue of 12 most of whom had difficulty booking in on the wall tablet. A long wait. I'll leave you to tell me what's wrong.

— Steven W

Verified review (2090975) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Please be advised that phlebotomist appointments are for blood test only, this is because the clinician is not qualified to take blood pressures.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Brilliant service

This is a review for Kingston Crescent Surgery

Came in for a cortisone injection, brilliant service.

— Gaynor C

Verified review (2090973) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are glad you feel we are providing a brilliant service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good experience

This is a review for Cosham Park House Surgery

Was an overall a good GP experience.

— Jonathan S

Verified review (2090969) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Can't thank Dr Whitimore enough. You are a star.

— Anonymous

Verified review (2090966) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your lovely feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly, helpful

This is a review for Crookhorn Surgery

Friendly, helpful and professional staff.

— Anonymous

Verified review (2090960) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu and Covid jabs and a blood test

This is a review for Kingston Crescent Surgery

I have visited this surgery twice in the last few weeks. Flu and Covid jabs and a blood test.

— Anonymous

Verified review (2090953) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you, we will share your feedback to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Overall pleased, bit shocked I'm overweight though can't lie anymore really due to my ongoing problems.

— Peter K

Verified review (2090945) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely, kind and patient

This is a review for Kingston Crescent Surgery

Hannah was lovely, kind and patient. She has made me feel way less stressed and anxious to get my bloods taken.

— Nicole C

Verified review (2090914) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are glad your practitioner made you feel that way.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

All went well

This is a review for Cosham Park House Surgery

From my phone call the receptionist was very helpful and sorted my appointment out and all went well from start to finish, many thanks to all concerned.

— Ronald J

Verified review (2090654) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

The appointment was right up to my expectations and was efficiently carried out as far as I was concerned.

— Robert D

Verified review (2090313) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood pressure check

This is a review for Cosham Park House Surgery

I only attended the surgery for a blood pressure check. The nurse was very efficient and pleasant. Glad I am still remembered at the Surgery. I only get to the Surgery for these check ups. Haven't had any serious problems for a couple of years.

— Dorothy C

Verified review (2090279) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful advice

This is a review for Crookhorn Surgery

Friendly, helpful advice.

— Anonymous

Verified review (2089755) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen on time

This is a review for Cosham Park House Surgery

Appolntment made easily. Seen on time in a professional and cheerful manner.

— Carol G

Verified review (2089634) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Vaccinations

This is a review for Kingston Crescent Surgery

Attended for covid and flu vaccinations.

— Janis D

Verified review (2089543) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu jab

This is a review for Cosham Park House Surgery

Received flu jab - good experience. Blind needed in treatment room as sun was shining in my eyes which was blinding me a little.

— Anonymous

Verified review (2089467) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Nurse who took my blood test was very friendly and professional!
Receptionist not so helpful.
System for booking a routing Doc's appointment is not working.

— Anonymous

Verified review (2088905) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that access has taken you longer than expected however, this is always our priority using the limited resources available to us.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient