Portsdown Group Practices

Vaccination

This is a review for Cosham Park House Surgery

Had vaccination for Covid and ‘flu.

— Anonymous

Verified review (2087100) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Very good until I wanted to talk about a cough I had as was told there was no time. I'm 80 and have been with the group over 40 years, a poor show I think.

— Michael M

Verified review (2087098) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Due to the allotted times of appointments often only one issue can be discussed, however if can book double appointments if you know that you have a few things that require addressing. Please understand that the should your appointment overrun that this effects everyone being seen after you.

Overall, how was your experience of our service? Good

Excellent service

This is a review for Crookhorn Surgery

Excellent service. Prompt and professional.

— Jean H

Verified review (2087091) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

Emergency appointment

This is a review for Kingston Crescent Surgery

I got an emergency appointment at Kingston Surgery ( I’m usually Cosham Park House), nice surgery, ample parking, very nice practioner.

— Caroline J

Verified review (2087086) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are glad we were able to facilitate you being seen.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy with my visit

This is a review for Cosham Park House Surgery

Very happy with my visit to the practice.

— Anonymous

Verified review (2087082) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Somerstown Surgery

Very friendly.

— Colin R

Verified review (2087077) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Best Treatment provider.

— Anonymous

Verified review (2087071) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen on time

This is a review for Kingston Crescent Surgery

Seen on time, professional phlebotomist, polite and hassle free.

— Irene W

Verified review (2087061) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Crookhorn Surgery

Very good, polite and professional.

— Anonymous

Verified review (2087058) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Paulsgrove Surgery

The 'experience' was ok, open and cheerful reception, I didn't have to wait to long, however the Doctor did not have the 'Power' to make an effective change to my on going situation as he could not influence or speed up a referral to the Hospital, and in Particular their timely response to my medical situation, which has now persisted for five months.

— Anthony G

Verified review (2087056) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. We have to follow strict guidelines when it comes to referrals and they are generally set by the service provider, therefore we are not empowered to always expedite on request.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Good, friendly service.

— Janice O

Verified review (2087053) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very polite staff

This is a review for Crookhorn Surgery

Very polite staff, well done all at Crookhorn.

— Anonymous

Verified review (2087050) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

COPD review

This is a review for Kingston Crescent Surgery

COPD review - Doctor was very helpful and overall very informative and friendly.

— Anonymous

Verified review (2087047) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good treatment

This is a review for Kingston Crescent Surgery

Good service and good treatment received. Staff are very good.

— Anonymous

Verified review (2087045) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great to hear, thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Kingston Crescent Surgery

Nurse was very good taking my ECG & more recently my bloodtest. Kind & helpful.

— Anonymous

Verified review (2087043) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick, efficient attention

This is a review for Cosham Park House Surgery

Not my usual surgery but needed blood test fo QA.
Quick, efficient attention with pleasant staff.

— Anonymous

Verified review (2087039) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

Surgery empty but asked to self check in even though reception manned and open. Unfortunately was unable to check in via self service so back to reception.

— Anonymous

Verified review (2087035) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. Where possible we request patients to self check in as the reception staff have other services that they cover, however we are sorry that the self check in wasn't working and you were required to return to reception.

Overall, how was your experience of our service? Good

Appointment

This is a review for Kingston Crescent Surgery

Not happy, every time I call I always have to wait 6 weeks or 8 weeks.

— Alana A

Verified review (2087028) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We would really appreciate you providing more information to assist us in this, as we cannot see any appointment that was booked more than a maximum of 2 weeks ahead, if not less. Thank you.

Overall, how was your experience of our service? Very poor

They are very kind

This is a review for Crookhorn Surgery

Always have a good experience with the support workers taking my bloods etc. They are very kind and knowledgeable.

— Jacqueline B

Verified review (2087026) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen on time

This is a review for Kingston Crescent Surgery

I attended for a ‘flu. Booked in quickly at reception. Seen on time by friendly medical staff.

— Anonymous

Verified review (2087018) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient