Portsdown Group Practices

Thoughtful, caring

This is a review for Cosham Park House Surgery

Efficient, thoughtful, caring, I asked for help and you did, thank you all for choosing the most noble of professions.

— Ian T

Verified review (2087012) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for sharing your kind comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Was very quick.

— Kevin C

Verified review (2087001) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My appointment was on time

This is a review for Paulsgrove Surgery

The reception staff were very helpful, and my appointment was on time my nurse was very helpful with her information and covered most of my concerns when leaving the surgery I felt much better knowing what I was told.

— Ian D

Verified review (2086998) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

Polite, professional

This is a review for Kingston Crescent Surgery

Polite, professional and informative.

— Daniel M

Verified review (2086989) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Paulsgrove Surgery

Overall pleasant experience, staff were friendly and helpful, however blood test could've been taken better.

— Anonymous

Verified review (2086988) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. We are sorry your blood test left yo with bruising, this is often a common outcome, however if you are concerned please contact the Practice directly and we will investigate and provide our findings directly to you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

So patient and understanding

This is a review for Kingston Crescent Surgery

The nurse that I saw was so patient and understanding and let me talk for as long as I needed to. There was no rush to get me out so the next patient could be seen. She offered lots of options for me and was able to give me the pros and cons of them. She also called me 2 hours later to recheck my BP so she could proceed with my prescription.

— Anonymous

Verified review (2086986) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are glad you are happy with the service received.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Cosham Park House Surgery

Very good service.

— Mavanessa R

Verified review (2086984) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Paulsgrove Surgery

Very good.

— Anonymous

Verified review (2086983) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thanks.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Very helpful

This is a review for Kingston Crescent Surgery

The nurses were very helpful.

— Elsa T

Verified review (2086980) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

Very good

This is a review for Paulsgrove Surgery

Very good but still haven’t received my medical records yet. I put in for my medical records quite a while ago and still waiting.

— Lorraine M

Verified review (2086971) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your comments. All SAR medical record requests are issued within the standard timeframe of 30 days (90 days if more complex). If this time has exceeded or you have had not contact please contact the surgery as the request may not have been received.

Overall, how was your experience of our service? Very good

Very good

This is a review for Kingston Crescent Surgery

Because it was very good.

— Andrew K

Verified review (2086970) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thanks.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Kingston Crescent Surgery

Had flu jab.

— Anonymous

Verified review (2086966) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Great.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent staff

This is a review for Kingston Crescent Surgery

Staff was excellent and knew all the answers I wanted to know.

— Anonymous

Verified review (2086957) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cannot fault the surgery

This is a review for Kingston Crescent Surgery

I rang in the morning, had a phone call with the doctor by 1pm and was prescribed medicine the same day. Cannot fault the surgery.

— Jodie-marie F

Verified review (2086953) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you. We are pleased that we have met your expectations.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

The medication I was given by the Doctor did not help my problem for going to the surgery unfortunately, sorry!

— Mervin B

Verified review (2086952) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your comments. We are sorry that the medication has not helped in this instance. Sometimes it can take a while to diagnose and find the medication that works for you, please do recontact for a follow up appointment.

Overall, how was your experience of our service? Neither good nor poor

Friendly staff

This is a review for Somerstown Surgery

In quick, out quick. Friendly staff and patient focused. Thanks.

— Anonymous

Verified review (2086951) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your positive comments.

Overall, how was your experience of our service? Very good

Helpful and polite

This is a review for Cosham Park House Surgery

Extremely helpful and polite staff.

— Doreen W

Verified review (2086948) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind comments.

Overall, how was your experience of our service? Very good

Friendly, professional

This is a review for Kingston Crescent Surgery

Helpful, friendly, professional staff who listened and allowed time.

— Anonymous

Verified review (2086947) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Very thorough throughout

This is a review for Cosham Park House Surgery

The service I received was very thorough throughout my appointment and very assuring, the Doctor had everything he needed and he also arranged a very important Blood Test for me in a weeks time.

— Mervin B

Verified review (2086943) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind comments.

Overall, how was your experience of our service? Very good

Nurse was lovely

This is a review for Cosham Park House Surgery

Nurse was lovely and pleasant.

— Irene W

Verified review (2086920) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good