Working Feedback

Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 696 reviews from 3rd party sources. 17637 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Excellent

5 out of 5 stars

This is a review for Cosham Park House Surgery

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All excellent.

— Anonymous

Verified review (2082430) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thanks.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crookhorn Lane Surgery

4 out of 5 stars

This is a review for Crookhorn Surgery

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Tetanus.

— Anonymous

Verified review (2082418) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

We are pleased you are up to date with your imms.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very helpful GP

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Lovely, professional and very helpful GP.

— Angelo L

Verified review (2082405) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Crookhorn Surgery

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Blood test.

— Anonymous

Verified review (2082399) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Great.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was seen promptly.

— John W

Verified review (2082380) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

We are pleased you were not kept waiting.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

2 out of 5 stars

This is a review for Crookhorn Surgery

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I don’t know if this is for GP appointment or flu vaccination. The latter no complaints, GP appointment exceptionally long wait with no explanation as to why.

— Anonymous

Verified review (2082376) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that you were not seen on time, this is very much dependent on the clinical need of those patients seen prior to you, this often cannot be determined beforehand. Double appointments can be booked where required and available. We will share these comments and make changes where possible.
Overall, how was your experience of our service? Poor
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Super Fast.

— Anonymous

Verified review (2082366) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Great.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Pleasant, very polite, relaxed.

— Anonymous

Verified review (2082365) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Respect, courtesy

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Respect, courtesy and professionalism plus appropriate humour. Result was a good experience!

— Ruth G

Verified review (2082364) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you. We are pleased that we have provided a service to your expectations.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely staff

5 out of 5 stars

This is a review for Crookhorn Surgery

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As usual all on time, lovely staff and well looked after, thank you!

— Leslie C

Verified review (2082363) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your kind comments.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very friendly and helpful, thank you.

— Robert H

Verified review (2082358) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Canny not bad, like.

— Hugh M

Verified review (2082340) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Amazing

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Dr. Stubbs was amazing, everything was fine except she did a referral for a CT for me and I've got no appointment since then.

— Adrian I

Verified review (2082335) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are pleased that your consultation went well. Please be advised once a referral has been sent the timeframe for that is then with the provider, therefore the length of time to be seen is outside our scope.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Great

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Great surgery.

— Ronald G

Verified review (2082333) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Seen before appointment time.

— Anonymous

Verified review (2082329) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Great, thanks.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars

This is a review for Paulsgrove Surgery

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The nurse I saw was very good, got my blood first go, keep up the good work.

— Anonymous

Verified review (2082325) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional, kind

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Waiting time was just 10min, she was very professional, kind and gave me very good advice, she guided me the right way and I am not as worried as I was before I entered surgery. Many thanks.

— Edita V

Verified review (2082317) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your positive feedback, we will share this with our team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars

This is a review for Kingston Crescent Surgery

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Sometimes good, sometimes not so good!

— Anonymous

Verified review (2082316) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments, we are constantly listening to our patients and try to provide a service that is consistent across the board. We hope going forward your experiences will be of the positive kind.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Diabetic Review

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Put at ease and Diabetic Review & Blood Test carried out.
Full Bi-Lateral Compression Hosiery re-applied.
Raised HA1C levels discussed.
Now await results of this Blood Test, for next steps as Type 2 Diabetic.

— Anonymous

Verified review (2082314) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such positive comments.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent service by all.

— Anonymous

Verified review (2082307) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient