Portsdown Group Practices

Superb

This is a review for Kingston Crescent Surgery

Superb, patient comes first, administered by all practitioners and support personnel.

— Anonymous

Verified review (2082306) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words that we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient, friendly

This is a review for Kingston Crescent Surgery

Efficient, friendly service.

— Lesley P

Verified review (2082299) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quickly seen

This is a review for Crookhorn Surgery

Quickly seen and on time, warm and friendly.

— Jacqueline K

Verified review (2082294) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thorough, polite

This is a review for Paulsgrove Surgery

All staff encountered were polite and helpful. Medical professionals were thorough and took their time explaining different things to me.

— Megan S

Verified review (2082291) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent doctor

This is a review for Kingston Crescent Surgery

Used the on line referral service and attached pics of the problem. Got an appointment within a week and saw a very helpful Doctor who put my mind at rest and gave an appropriate course of action. She also advised and prescribed for another ailment. Excellent doctor and service.

— Mark C

Verified review (2082290) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Exactly what you need

This is a review for Crookhorn Surgery

A nurse with a great sense of humour and very professional, exactly what you need dealing with a bladder problem.

— Ian D

Verified review (2082287) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your kind comments we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very knowledgeable and helpful

This is a review for Kingston Crescent Surgery

I enjoyed my consultation with Mrs Lavender. She was very knowledgeable and helpful in respect of my requirements.

— Teresa M

Verified review (2082278) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words that we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant

This is a review for Cosham Park House Surgery

Very pleasant and professional.

— Anonymous

Verified review (2082263) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thanks.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Kingston Crescent Surgery

The worst medical centre ever. We can make an appointment at all, long long time trying to contact by phone but could never get it. And we can’t make an appointment in reception at all…

— Anonymous

Verified review (2082242) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. We are sorry that you have found it difficult to gain access to our service. It is widely publicised that Primary Care cannot meet the demand required, however please be advised that we prioritise access for all out patients and offer as much access as is possible.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Other

Appointment

This is a review for Cosham Park House Surgery

I'm not happy with the way the nurse treated me, called my name in an angry manner, didn't say hello, was rude and when she was finished she turned her back on me and said done, no bye, nothing, manners doesn't cost a thing and I think she needs to learn some.

— Lacey C

Verified review (2082199) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. I am sorry that you were not happy with the manner of the clinician you are right, however sometimes pressures of allotted 5 minute appointments can lead to a very clinical appointment. We will share this with our team and make changes where we can.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Caring staff

This is a review for Kingston Crescent Surgery

Very kind and caring staff, always feel welcome.

— Stanley P

Verified review (2082151) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for sharing your positive experience.

Overall, how was your experience of our service? Very good

Excellent

This is a review for Crookhorn Surgery

Excellent Customer Service.

— Anonymous

Verified review (2082149) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Always above and beyond.

— Anonymous

Verified review (2082143) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

Very thorough

This is a review for Kingston Crescent Surgery

Very thorough and pleasant.

— Tina A

Verified review (2082137) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Very good

This is a review for Kingston Crescent Surgery

Very good with my jab.

— Anonymous

Verified review (2082130) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Kingston Crescent Surgery

Very good.

— Tania S

Verified review (2082127) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

The staff were lovely

This is a review for Kingston Crescent Surgery

Very quick service to get seen and the staff were lovely.

— Shona S

Verified review (2082123) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Good

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Fred Omoks

T356854 Review left 1 year ago
This review complies with Google's policies.

Good explanation of the procedure

This is a review for Kingston Crescent Surgery

Punctuality, friendly, good explanation of the procedure, pleasant experience

— Anonymous

Verified review (2050307) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words that will be shared with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Helpful and pleasant

This is a review for Crookhorn Surgery

I found my visit very helpful and pleasant, and I am slowly trying to get my life sorted out.

— Pauline H

Verified review (2049818) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave your feedback.

Overall, how was your experience of our service? Very good