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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 696 reviews from 3rd party sources. 17637 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

The nurse was amazing

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I went for blood test on Friday, the nurse was amazing. I was due B12 this Thursday but was in hospital with my little girl from Monday this week, she arranged with the doc and it was done early, forever grateful.

— Anonymous

Verified review (2040408) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback we will share this with our team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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Great efficiency.

— Anonymous

Verified review (2040403) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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All fine apart form the digital sign in not functioning properly.

— Anonymous

Verified review (2040390) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for our comments. We are sorry that the self-check-in screen was not working when you attended, this would naturally cause a longer queue and delay, however this is not something we can plan for and we are pleased you were still able to stay and have your appointment.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very satisfied with my appointment.

— Anonymous

Verified review (2040374) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was sent by dr to Kingston crescent Surgery. I have not been there before my experience, it could not have been better. Excellent from the building to receptionist. Fantastic from medical to human touch, made me feel my worries were handled by her and now I could carry on after my Drs shut down 3years. Not been able to see a dr. Do not have a name of mine as talk to so many through husband to rep. as I am deaf, so degrading, 3 way talk about personal things.

— Jennifer J

Verified review (2040373) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are pleased that the experience was to your expectations.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very efficient service.

— Anonymous

Verified review (2040369) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thanks.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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Appointment and time.

— Michael E

Verified review (2040358) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I had an injection in my shoulder.

— Diana P

Verified review (2040334) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impeccable throughout

5 out of 5 stars

This is a review for Paulsgrove Surgery

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The services I have received are impeccable throughout my visits! The Drs, Receptionist, Nurses, and their pharmacists are all excellent at their jobs! (Meaning the Tasks that lay ahead for all of them!) Dealt with acknowledgement, excellence, and professionalism, in all their chosen professions! Keep up the Excellent work.

— Mervin B

Verified review (2040331) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you very much for your positive feedback, we will ensure that this is shared with our team.
Overall, how was your experience of our service? Very good

Good

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Pretty good.

— Anonymous

Verified review (2040313) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Shingles jab

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Speedy appointment for shingles jab.

— Anonymous

Verified review (2040312) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Services were good.

— Anonymous

Verified review (2040276) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very nice lady.

— Derek C

Verified review (2040275) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you .
Overall, how was your experience of our service? Very good

A face to face appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Lovely to have a face to face appointment with a very helpful, friendly doctor. I was very happy with how things were done.

— Carole W

Verified review (2040266) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Good to know that patients are receiving the service that they need.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Didn’t encounter any problems.

— Barbara D

Verified review (2040252) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you .
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was happy with the nurse and treatment but Booking the next appointment was almost impossible, all appointments had been taken instead of Friday and Monday. I could only have Monday as my condition needs dressing twice a week, I'm not happy.

— David N

Verified review (2040232) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you could not get an appointment on your preferred day however pleased that you can still be reviewed within the timeframe required.
Overall, how was your experience of our service? Very good

Thank you

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent, thank you so much.

— Virginia C

Verified review (2040228) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Grateful that GP realised very promptly how ill I was, possibly saved my life.

— Vivienne K

Verified review (2040227) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments which will be shared with our team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

1 out of 5 stars

This is a review for Paulsgrove Surgery

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Not good

— Dean G

Verified review (2040223) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very poor
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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ECG appointment.

— Anonymous

Verified review (2040214) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thanks.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient