Portsdown Group Practices

Treated with respect

This is a review for Cosham Park House Surgery

I was seen on time and treated with respect. This is normal for this practice!

— Lesley F

Verified review (2038479) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Understanding of my needs

This is a review for Kingston Crescent Surgery

Very happy with the care I received at Kingston Crescent Surgery. The nurse was very good and understanding of my needs, like I said very happy and would definitely recommend.

— Trevor M

Verified review (2038472) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Cosham Park House Surgery

A large lump and bruise appeared on my arm after blood taken. Horrible!

— Molly W

Verified review (2038469) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. I am sorry that you were left with a lump and bruising after your blood test, these are quite common side effects and would not be intentional. We will share your experience with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly, on time

This is a review for Kingston Crescent Surgery

Found the service friendly, on time, and the nurse concerned explained everything.

— Anonymous

Verified review (2038465) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

Great experience

This is a review for Kingston Crescent Surgery

What an absolutely great experience; efficient, professional, great staff who actually went beyond expectations.
Essentially, I went in for a blood test. Had a 5min appt which was on time and even shorter. I enquired if I could have a shingles jab whilst I was there. Receptionist was pleased to help and within 10mins, I had a shingles jab too... From a very respectful and good humoured Duty Dr! Thank you so much team!

— John B

Verified review (2038454) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you very much for your kind comments that we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Professional, calm

This is a review for Cosham Park House Surgery

Everything was done professionally.
And a manner in which I will be calm and at ease.

— Anonymous

Verified review (2038449) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments that we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Welcoming and thorough

This is a review for Cosham Park House Surgery

Phone back was very good and I spoke to a doctor within an hour of explaining my health issue and had an appointment with a doctor who was welcoming and thorough.

— Lynne D

Verified review (2038448) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback which we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

GP Appointment

This is a review for Cosham Park House Surgery

Dr. Jalil, best GP I have seen in ages. He listened, was patient and tried to solve problems.

— Pamela N

Verified review (2038443) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind feedback that we will share with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Crookhorn Surgery

The staff were very helpful.

— Anonymous

Verified review (2038439) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

Very efficient

This is a review for Crookhorn Surgery

The nurse who took blood for my test was very efficient & managed to complete the task without leaving a bruise in the crook of my arm. It was easy to access the blood test results on Systmonline & confirm that no further action was required on any of the results.

— Susan W

Verified review (2038438) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments. We are pleased that we have provided a service to your expectations.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thank you

This is a review for Somerstown Surgery

Polite receptionist and a doctor that actually listened to me and prescribed accordingly, hence after more than 6 months of diarrhoea and bloatedness and quality of life, thank you doctor!!

— Anonymous

Verified review (2038435) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to provide your comments. I am pleased that we have been able to help you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very efficient

This is a review for Cosham Park House Surgery

Very efficient appointment, on time.
Procedure was really good.

— Julie F

Verified review (2038427) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I telephoned for some information.
I was telephoned back with the information I required.

— Margaret P

Verified review (2038424) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments, I am pleased that you received the information that you required.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great

This is a review for Cosham Park House Surgery

Great service!

— Mercury M

Verified review (2038408) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

Very long time waiting for the appointment.

— Anonymous

Verified review (2038407) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry you had a long wait for your appointment, usually this will be due to a clinical reason and where possible you are advised on arrival of any delays.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A very pleasant nurse

This is a review for Crookhorn Surgery

I was called in for a blood test and weight check.
Was seen on time with a very pleasant nurse who quickly gave me confidence and did the necessary and away I went very happy that it was so quick and efficient.

— Marshall C

Verified review (2038403) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Staff very helpful

This is a review for Cosham Park House Surgery

Nice to be on time, staff very helpful, thank you.

— Julie L

Verified review (2038401) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The best

This is a review for Crookhorn Surgery

This is the best service place I've ever been to.

— Anonymous

Verified review (2038393) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Professional.

— Anonymous

Verified review (2038390) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient

This is a review for Kingston Crescent Surgery

The nurse was very friendly and efficient.

— Anonymous

Verified review (2038387) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you .

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient