Working Feedback

Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 696 reviews from 3rd party sources. 17637 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Very friendly, professional

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Made me feel at ease, very friendly, professional, very pleased.

— Patrick O

Verified review (2038129) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Apart from nearly getting lost it was fine.

— Anonymous

Verified review (2038122) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good experience

4 out of 5 stars

This is a review for Crookhorn Surgery

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As always a good experience.

— Anonymous

Verified review (2038120) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A true professional

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Spoken to by a diabetes nurse. So sorry I forgot her name but she was friendly, professional, listened to me and tailored my needs around my concerns. I'm an SRN of 40 + years so I recognise a true professional!!

— Lois L

Verified review (2038108) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such positive comments.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I am very pleased

4 out of 5 stars

This is a review for Somerstown Surgery

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I found all the staff friendly and professional. They are trying very hard to treat my legs, which is quite difficult. I am very pleased with their help.

— Theresa H

Verified review (2038103) Review left 1 year ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your comments. We are pleased your are happy with the care being provided.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Good, caring service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Always receive a good, caring service.

— Anonymous

Verified review (2038085) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind comments.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A good result

5 out of 5 stars

This is a review for Cosham Park House Surgery

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It was very professional and it was a good result.

— Anonymous

Verified review (2038084) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind comments.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very pleased with the health check.

— Anonymous

Verified review (2038083) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The nurses that have been coming to see me have been fantastic, they are lovely.

— Anonymous

Verified review (2038078) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Cosham Park House Surgery

4 out of 5 stars

This is a review for Cosham Park House Surgery

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No problems.

— Anonymous

Verified review (2038077) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A very good experience

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I had a very good experience recently. I went to a GP and unfortunately it wasn’t followed up as indicated but when I chased another GP took it on and provided an amazing service and very promptly.

— Geraldine N

Verified review (2038072) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments, we will share this with our team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Never had any problems

5 out of 5 stars

This is a review for Crookhorn Surgery

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Never had any problems with reception or nurse.

— Christine A

Verified review (2038069) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Text asking me to make an appointment.

— Nicholas L

Verified review (2038066) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you were unable to gain an appointment from the link sent to you.
Overall, how was your experience of our service? Poor
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Wanted a GP to call back to explain test results but was told I have to wait for results of next blood test.

— Anonymous

Verified review (2038063) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. Sometimes all results are required to enable a full review prior to results being given/discussed.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very helpful.

— Anonymous

Verified review (2038043) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Timely, friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Seen in a timely, friendly, and professional way.

— Carol G

Verified review (2038037) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave such positive comments.
Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

4 out of 5 stars

This is a review for Crookhorn Surgery

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Wanting to talk with a doctor.

— Brian B

Verified review (2038030) Review left 1 year ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Appointment

2 out of 5 stars

This is a review for Kingston Crescent Surgery

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What is the point they have closed down.

— Anonymous

Verified review (2038007) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Please be advised we are here and open.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very kind and caring person.

— Anonymous

Verified review (2037999) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Big help.

— Anonymous

Verified review (2037998) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient