Portsdown Group Practices

Review from Google

This is a review for Kingston Crescent Surgery

phoned 8.20 for an urgent appointment - through to the receptionist in 2 minutes. The Dr phoned me within 20 minutes. Appointment to see doctor confirmed for 9.40 the same day. Saw a brilliant doctor who wrote a prescription for pain cream and put me on the list to see a specialist. Fantastic service from start to finish.

— mark collier

T356861 Review left 2 years ago
This review complies with Google's policies.

Very efficient

This is a review for Kingston Crescent Surgery

Very efficient and prompt service, got seen very quickly.

— Wayne T

Verified review (2015595) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you .

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Very happy with the service provided.

— Martin L

Verified review (2015209) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Kingston Crescent Surgery

Excellent as usual, helpful professional, friendly staff.

— Janet B

Verified review (2015052) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy with my appointment

This is a review for Kingston Crescent Surgery

The COPD nurse Gill was very welcoming so that made me relax, and was very informative and helpful. So very happy with my appointment that day.

— Sandra A

Verified review (2014813) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words we will share this with our team.

Overall, how was your experience of our service? Very good

Good

This is a review for Cosham Park House Surgery

Really good and helpful.

— Mark O

Verified review (2014799) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

Very good

This is a review for Cosham Park House Surgery

The whole experience was very good. The nurse who dealt with me was very professional and informative.

— Stephen H

Verified review (2014349) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Appointment.

— Elizabeth H

Verified review (2014123) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thanks.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and professional

This is a review for Somerstown Surgery

I found everyone that dealt with me was friendly and professional and explained everything as they went along.

— Anonymous

Verified review (2014076) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to provide your kind comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Crookhorn Surgery

Very good experience, great team.

— Jonathan S

Verified review (2013940) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

First visit to the physio.

This is a review for Cosham Park House Surgery

I attended the surgery at 13.50 for a 14.00 first appointment, I was seen promptly at 14.00 by Ben. Having given him details of my problem he checked my shoulder and confirmed it was a torn ligament. I was shown exercises to do at home and informed he would refer me to a physio department which would be between 4-6 weeks. Ben was very likeable and professional.

— John G

Verified review (2013928) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide your comments. We will share this with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Everything about my cyst removal went well and the stitches removed as well.

— Luis R

Verified review (2013866) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Vaccination appointment

This is a review for Cosham Park House Surgery

Popped in to book a vaccination appointment, and was offered one while I was there, very pleased and didn’t feel a thing.

— Shirley B

Verified review (2013850) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, I am pleased that we provided a service to your expectations.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

A very nice lady did a health check on me. She explained everything that she did in advance and I have no complaints.

— Nicola W

Verified review (2013838) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

My original appointment had been cancelled due to staff illness. Fortunately I was given another appointment on the same day.

— Margaret H

Verified review (2013836) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. I am pleased we were able to reappoint you on the same day.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Telephone appointment

This is a review for Crookhorn Surgery

Michelle was very helpful and has helped me over the last 6 months.

— Anonymous

Verified review (2013833) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments that we will share with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleased

This is a review for Kingston Crescent Surgery

Very pleased with the way I was treated.

— Anonymous

Verified review (2013668) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Very professional.

— Fernanda L

Verified review (2013642) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen same day

This is a review for Cosham Park House Surgery

Seen same day, kind staff.

— Anonymous

Verified review (2013590) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind comments.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Very good.

— Evangeline C

Verified review (2013520) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient