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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 696 reviews from 3rd party sources. 17637 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Cosham Park House Surgery

1 out of 5 stars

This is a review for Cosham Park House Surgery

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The Doctor didn't do anything accept give me tablets for depression, when so much more is going on, he just ignored. It became awkward and he didn't lnow what to say and I left not knowing why I am having all symptoms I have. Twice now, would not want to see him again!

— Anonymous

Verified review (1996797) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. I am sorry that your consultation was not to your expectations. Please contact the Practice on [email protected] we can then investigate and provide our findings directly to you.
Overall, how was your experience of our service? Very poor

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Shlomo was such a nice man and very helpful, he gave me lots of encouragement to lose weight and try aqua-fit which i did, couldn't have asked for anyone better.

— Deborah F

Verified review (1996766) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your lovely feedback with Shlomo and the team.
Overall, how was your experience of our service? Very good

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Caring and went beyond all needs.

— Anonymous

Verified review (1996755) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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On time, pleasant, helpful staff.

— Anonymous

Verified review (1996243) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Staff have always been helpful, professional and friendly, think all the criticism here aught to be redirected to the Conservative Party.

— Edward Green

T356865 Review left 2 years ago
This review complies with Google's policies.

Very helpful staff

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent, very helpful staff. Very professional and friendly. I'm very happy with my visit.

— Christopher S

Verified review (1993982) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Blood test.

— Christine L

Verified review (1993235) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Didn’t have any issues.

— Anonymous

Verified review (1993056) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good

Appointments

3 out of 5 stars

This is a review for Kingston Crescent Surgery

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I came to see GP after doing an on line form after a phone consultation then to be told that they still couldn’t help m. I have been trying to get a medication that I had before moving to Portsmouth but due to the complicated process to get appointments I have not been able to see a GP & now have been told they can’t give me the medication I was given previously.
I was offered a medication I was already taking? I know they don’t have time to read all the notes but this is the first time I have seen a GP & I have been here a year.

— Sarah C

Verified review (1993035) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Prior to any consultation your notes should be read and I am sorry if this did not happen. If a medication is being issued that is not standard for a condition then a clinician may refer to specialists at the hospital for guidance. This is to ensure both safety for our clinicians and most importantly your safety.
Overall, how was your experience of our service? Poor
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Great

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse was great. Reception was helpful.

— Anonymous

Verified review (1992603) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

A positive experience

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I had an appointment with a physiotherapist. It was a positive experience. They asked a lot of questions, conducted a thorough series of physical tests and gave me great advice and provided exercises to help ease the pain and increase my movement.

— Anonymous

Verified review (1992123) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Was on time and quickly done.

— Anonymous

Verified review (1992072) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was very satisfied with appointment being quite prompt and helpful.
However, as a Crookhorn patient it would be helpful if there were more appointments to see a doctor there as parking is quite an issue at Cosham Park House.

— Anonymous

Verified review (1991996) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we will share your feedback with the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen on time

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very good experience as always. Seen on time by a very professional nurse practitioner.

— Melvyn D

Verified review (1991903) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Blood test.
It was done very efficiently, thanks.

— Anonymous

Verified review (1991853) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

HCA appointment

5 out of 5 stars

This is a review for Crookhorn Surgery

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After seeing a doctor last week I had a further appointment which was arranged immediately. Today I saw the HCA who carried out further tests very professionally explained everything and answered all my questions. I now have to wait to see what happens next.

— Jean H

Verified review (1991779) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Treated lovely. Friendly put at ease having injection and blood test.

— Jacqueline J

Verified review (1991769) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

PSA blood test

4 out of 5 stars

This is a review for Crookhorn Surgery

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PSA blood test taken on time by an efficient and friendly woman.

— Anonymous

Verified review (1991752) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Seen promptly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent drop-in for vaccinations. Seen promptly. All required vaccinations given at same time.

— Anonymous

Verified review (1991704) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Crookhorn Surgery

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Excellent as always. Professional and punctual.

— Ahmad K

Verified review (1991638) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient