Portsdown Group Practices

Courteous and professional

This is a review for Kingston Crescent Surgery

Very courteous and professional services were rendered to me.

— Brij J

Verified review (1991577) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Lovely receptionist ,doctor was great, told me to book an appointment for ultra sound, but not too pleased with this, a wait of about 6 weeks, but overall very pleased with this surgery.

— Angela T

Verified review (1991559) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very caring

This is a review for Cosham Park House Surgery

Very caring and efficient.

— Karen S

Verified review (1991482) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood Test

This is a review for Cosham Park House Surgery

Blood Test went without a hitch, nurse was very friendly and helpful.

— Christine Y

Verified review (1991461) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

My appointment at Crookhorn Surgery went well, on time and Dr was attentive.

— Sandra C

Verified review (1991459) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The usual good service

This is a review for Cosham Park House Surgery

I was seen on time and treated well.

— Lesley F

Verified review (1991444) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Arrived and checked in, I only waited for a couple of minutes before being call by the nurse, who was very efficient.

— Jackie R

Verified review (1991395) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent visit

This is a review for Cosham Park House Surgery

My recent visit to the surgery was excellent, thank you, as any visits I've had have always been.

— Annette B

Verified review (1991307) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

Attentive and friendly

This is a review for Kingston Crescent Surgery

Appointment was on time, Nurse was attentive and friendly.

— Anonymous

Verified review (1991305) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Crookhorn Surgery

Went well.

— Anonymous

Verified review (1991302) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Quick, easy and painless

This is a review for Kingston Crescent Surgery

I was seen 15 minutes after my allotted appointment which isn't too bad in comparison and the nurse was lovely. Kind, personable but professional and informative. It was quick, easy and painless.

— Anonymous

Verified review (1991295) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

My Asthma Review

This is a review for Kingston Crescent Surgery

The Nurse l saw for my asthma review was very polite & professional.
Made me feel at ease & suggested different ideas to help with using my inhaler.

— Jacqueline H

Verified review (1990706) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Appointment

This is a review for Cosham Park House Surgery

Awful

— Brett J

Verified review (1990525) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your review. We are sorry that we have not provided as service to your expectations.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Within approx. 18 hours I became very ill, namely feeling very faint and my wife assures me I did pass out. I feel this was due to the covid injection. If this had happened while driving I would have created carnage on the road. An information sheet was provided by my sister in law which identified the symptoms I experienced, requiring "urgent medical attention". I have never previously had any ill effects from ANY injections and are sending this such that others may be aware as the effects are very serious.

— Bernard H

Verified review (1990247) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you experienced possible side effects from your COVID vaccination. Any vaccination does carry the chance of side effects and leaflets should be handed out when you attend, we are sorry if this did not happen in this instance.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Welcoming and efficient.

This is a review for Cosham Park House Surgery

The appointment was for a vaccination. I was seen on time and the member of staff who administered them was welcoming and efficient.

— Anonymous

Verified review (1989141) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Morning blood test.

— So M

Verified review (1988989) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Heyward Road Surgery & Practice

This is a review for Heyward Road Surgery & Practice

Very efficient, and professional.

— Fredrick B

Verified review (1988888) Review left 2 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Kingston Crescent Surgery

Getting used to this doctors, staff very helpful, all in all nice friendly doctors surgery.

— Rebecca D

Verified review (1988791) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Doctor was very kind

This is a review for Cosham Park House Surgery

Doctor was very kind and helped me to look after myself properly.

— Anonymous

Verified review (1988675) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Well organised

This is a review for Cosham Park House Surgery

Well organised with very little waiting. Thank you.

— Anonymous

Verified review (1988014) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient