Portsdown Group Practices

Appointment

This is a review for Cosham Park House Surgery

All good.

— Andrejs J

Verified review (1981308) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely nurse

This is a review for Cosham Park House Surgery

No delay and lovely nurse.

— Anonymous

Verified review (1981270) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A blood test & ECG

This is a review for Cosham Park House Surgery

My appointment was on time. Very nice nurse. Had a blood test & ECG. Explained what she was doing at each point.

— Elaine M

Verified review (1981267) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Arrived for prearranged appointment about my knee, arranged inside surgery the week before but on arrival no appointment had been made so have to make another appointment for another week, you moan if we miss appointments.

— Anonymous

Verified review (1981255) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments. I am sorry that your appointment has not been made, we will share this with our team to try to avoid this happening in the future.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

This is a review for Cosham Park House Surgery

I was seen very promptly. The practitioner was very understanding. I was booked in for a covid booster, I mentioned that I hadn’t realised that I needed a second MMR and had lost the link. She asked me to wait a minute. She came back and said that I also needed another tetanus. I had all 3 then. This was great service. I’m all covered now till the autumn.

— Anonymous

Verified review (1981252) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Everything was good.

— June D

Verified review (1981234) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Brilliant! Quick and efficient.
Friendly staff.

— Anonymous

Verified review (1981223) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The staff were very helpful and compassionate

This is a review for Kingston Crescent Surgery

The staff were very helpful and compassionate and listened, without making me feel stupid or ignorant.

— Anonymous

Verified review (1981189) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Good, friendly and quick service

This is a review for Somerstown Surgery

Good, friendly, quick service, and helpful information given.

— Joyce E

Verified review (1981173) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Didn’t have to wait long and all my questions were answered.

— Anonymous

Verified review (1981150) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Staff are always pleasant

This is a review for Cosham Park House Surgery

Smooth on time appointment. Staff are always pleasant.

— Geoffrey N

Verified review (1981144) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

An Unexpected Amazingly Superb Service

This is a review for Kingston Crescent Surgery

After hearing so much in the media about our crumbling NHS I was truly amazed at the service I received on Monday. It started at 08:00 hrs when I rang for an appointment and was dismayed when I was told that I was the 90th caller in a queue!!!! I pressed the option for a call-back, and was delighted to see the queue shortening so fast.
I'd calculated that they were answering one call every thirty seconds! After the callback, a doctor then rang me back ten minutes later! Then, wonder of wonders, at 10:30 I was sitting in front of the doctor.
Within thirty minutes the Doctor, a very nice young lady, had read all my notes, carefully listened to what I had to say, completed a thorough examination, and organised, several tests and an Xray. This was a Rolls Royce Service. So well organised, warm, efficient, and friendly.
The questionnaire asks:
"Could something have been done differently? Let them know in confidence."
Yes: They could have offered Champaign and Caviar upon arrival. No this is a service that just cannot be improved.

— Derek W

Verified review (1979394) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you very much for your lovely comments, we are glad that your experience with us was positive. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Polite friendly nurse, considerate and clear about what she was doing and helpful with questions .

— Elaine D

Verified review (1978282) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great

This is a review for Cosham Park House Surgery

My visits with the nurse has been great. She is very gentle when dressing my wound and has given me very helpful advice for caring for my wound myself in between appointments.

— Cheryl M

Verified review (1977089) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment for a mole check

This is a review for Crookhorn Surgery

Happy with the service I received.

— Anonymous

Verified review (1976692) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Good appointment.

— Anonymous

Verified review (1976635) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Frailty check up

This is a review for Cosham Park House Surgery

It went very well, Mark is an excellent medical professional.

— Robert K

Verified review (1976494) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with Mark & the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I have always been pleased with my Treatment at the Surgery, and my latest appointment was no exception.

— Anonymous

Verified review (1976265) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I felt reassured

This is a review for Somerstown Surgery

The doctor gave me the time to discuss my health problems. She was thorough and I felt reassured by her.

— Anonymous

Verified review (1976256) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

COVID vaccine

This is a review for Cosham Park House Surgery

Appointment for COVID vaccine.

— Anonymous

Verified review (1976221) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient