Working Feedback

Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 730 reviews from 3rd party sources. 17671 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Kind and Professional

5 out of 5 stars

This is a review for Somerstown Surgery

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The Dr was kind and professional.

— Kelvin U

Verified review (1955167) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

4 out of 5 stars

This is a review for Cosham Park House Surgery

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The blood nurse, was extremely friendly.
Was painless.

— Anonymous

Verified review (1955163) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very helpful

4 out of 5 stars

This is a review for Crookhorn Surgery

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I went in for information regarding a Shingles Injection and was seen to immediately.
Also the receptionist was very helpful in arranging a link for Physiotherapy, really good service, I do have a problem with your booking service though, if I'm at the surgery and I wish to see the doctor, I am told I cannot make a booking and have to phone in, surely it must be easier and better to just book there and then as you must have access via computer.

— Michael K

Verified review (1955162) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts. We will share this with our team.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

I was seen promptly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was seen promptly and by a very pleasant doctor.

— Paula C

Verified review (1955125) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A good experience

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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It was a good experience and doctor was very nice with me.

— Shezi K

Verified review (1955118) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

3 out of 5 stars

This is a review for Paulsgrove Surgery

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Blood pressure reading.

— Leslie G

Verified review (1955108) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave us feedback.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Taken blood

5 out of 5 stars

This is a review for Crookhorn Surgery

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I was very happy with my service.

— Jamie C

Verified review (1955106) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Weight Management Review

5 out of 5 stars

This is a review for Heyward Road Surgery & Practice

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Excellent clinician advice and receptionist.
Highly recommend this surgery.

— Allan N

Verified review (1955091) Review left 2 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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I did receive the help that I needed.

— Anonymous

Verified review (1955084) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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MMR and Tetanus vaccination.

— Christine L

Verified review (1955065) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with the service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very happy with the service i have received from Cosham Park House. Very prompt and friendly.

— Fachtna M

Verified review (1955064) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and thorough

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Maybe not the answer /outcome I was after, but nevertheless he was very helpful and thorough.

— John C

Verified review (1955062) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Routine blood test.
Vaccinations were due, nurse offered it to be done and I agreed.

— Anonymous

Verified review (1955034) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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My appointment went well, I arrived a little early and was seen within minutes by the phlebotomist and all finished in minutes.

— Anonymous

Verified review (1955033) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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No issues at all, doctor was professional and friendly and appointment was on time.

— George K

Verified review (1955027) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was seen on time, I had my injections in both knees and whoopee! Two hours later, my very painful knees had the nagging pain removed and it is much appreciated for what has been done.

— Marshall C

Verified review (1955021) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Listened to all of my concerns

4 out of 5 stars

This is a review for Cosham Park House Surgery

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GP listened to all of my concerns and ensured that they are all addressed.

— Anonymous

Verified review (1955012) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we will pass this on to the team.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Professional

Very good

5 out of 5 stars

This is a review for Somerstown Surgery

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This time, very good from the doctor and nurse and reception. Thanks.

— Anonymous

Verified review (1955006) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Staff are friendly

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Staff are friendly.

— Anonymous

Verified review (1954981) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good

Lovely nurse

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Lovely nurse.

— Anonymous

Verified review (1954978) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient