Portsdown Group Practices

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Shaidatun Nayam

T406542 Review left 1 month ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your 5‑star rating. We appreciate you taking the time to support the practice and value your feedback.

Good review on my visit

This is a review for Kingston Crescent Surgery

The service I got was welcoming, fast and encouraging

— Anonymous

Verified review (2417647) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback. We’re pleased to hear that you found the service welcoming, efficient, and encouraging. We really appreciate you taking the time to share your experience.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Crookhorn Surgery

Very professional and helpfull

— Mary Dinsmore

T406532 Review left 1 month ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your feedback. We are pleased to hear that you found our service very professional and helpful. Your comments are greatly appreciated and will be shared with the team.

Blood test

This is a review for Crookhorn Surgery

Seen on time. Staff always welcoming and helpful. Easy parking and access especially for disabled. Nurse kind and gentle

— Brenda E

Verified review (2417644) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your kind feedback. We’re pleased to hear that you were seen on time and that our staff were welcoming and helpful. It’s especially nice to know that parking and access were easy for you and that the nurse made you feel comfortable with a kind and gentle approach. We really appreciate you taking the time to share your experience

Overall, how was your experience of our service? Very good

Vaccination

This is a review for Crookhorn Surgery

I was seen on time by the nurse practitioner who was very pleasant and professional.

— Josephine O

Verified review (2417639) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your kind feedback. We’re pleased to hear that you were seen on time and that the nurse practitioner was both pleasant and professional. We really appreciate you taking the time to share your experience with us.

Overall, how was your experience of our service? Very good

Blood checking for diabetes

This is a review for Crookhorn Surgery

She was very nice and a very easy service

— Sarwa M

Verified review (2417625) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your lovely feedback. We’re pleased to hear that you found the service easy and that the staff member was welcoming and kind. We really appreciate you taking the time to share your experience with us.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Crookhorn Surgery

Quickly parked car, straight in, effective, spotlessly clean. A well recommended service.

— Cam Jones

T406533 Review left 1 month ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for taking the time to share your feedback. We are pleased to hear that your visit was smooth and efficient, and that you found the environment clean and well organised. Your recommendation is greatly appreciated and will be shared with the team.

Covid injection

This is a review for Crookhorn Surgery

The service I received was very professional and the staff who treated me were very polite and informative

— Brian B

Verified review (2417623) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your kind feedback. We’re pleased to hear that you found the service professional and that the staff who treated you were polite and informative. We really appreciate you taking the time to share your experience.

Overall, how was your experience of our service? Very good

5 star review

This is a review for Kingston Crescent Surgery

Didn't have to wait long. Diabetic nurse was very pleasant and we had a nice chat and a laugh. Happy with my progress.

— Nicola D

Verified review (2416370) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are pleased to hear that you did not have to wait long and that your appointment with the diabetic nurse was both pleasant and supportive. It’s lovely to know you felt comfortable and are happy with your progress. Your kind comments will be shared with the team and are very much appreciated.

Overall, how was your experience of our service? Very good

Efficient and friendly service

This is a review for Crookhorn Surgery

Attended for a blood test and the nurse was very friendly and very efficient - I was in and out within 5 minutes!

— Chelsea H

Verified review (2415855) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are pleased to hear that you found the nurse friendly and efficient and that your blood test appointment was quick and straightforward. Your comments are very much appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

Booster injection

This is a review for Kingston Crescent Surgery

The receptionists were very approachable, helpful and polite. The nursing staff made me comfortable and gave me explanations

— Anonymous

Verified review (2415764) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback. We are pleased to hear that our reception team were approachable, helpful, and polite, and that the nursing staff made you feel comfortable and provided clear explanations. Your comments are very much appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

My visit for Covid injection.

This is a review for Kingston Crescent Surgery

Another painless and highly organised meet for Covid injection from a highly motivated and friendly staff. I have been visiting for a few years and look forward to these regular visits.

— John P

Verified review (2415671) Review left 1 month ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you very much for your continued support and for taking the time to share your feedback. We are pleased to hear that your COVID vaccination appointment was well organised and comfortable, and that our team made you feel welcome and at ease.
It is lovely to know that you have had consistently positive experiences with us over the years. Your kind comments are greatly appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Fast and put through to relevant people.

This is a review for Crookhorn Surgery

Very professional. Put through to relevant people.

— Anonymous

Verified review (2415291) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are pleased to hear that you found the service professional and that you were directed to the appropriate team. Your comments are very much appreciated and will be shared with the staff.

Overall, how was your experience of our service? Very good

Covid jab

This is a review for Kingston Crescent Surgery

Was seen on time, treated very kindly, had no problems at all

— Maureen C

Verified review (2415215) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are pleased to hear that you were seen on time and treated kindly, and that your experience was positive overall. Your comments are very much appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

Under arm/breast check/ and cough

This is a review for Crookhorn Surgery

Arrived hoping that as the problem was female related, it would be dealt with lady dr. However offered chaperone but Dr was fine.

— Anonymous

Verified review (2414906) Review left 1 month ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your feedback. We understand that some concerns can feel more comfortable to discuss with a female clinician, and we are pleased to hear that you were offered a chaperone and felt at ease during your consultation.
Providing respectful, professional, and supportive care is very important to us, and we appreciate you letting us know about your experience.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Feedback

This is a review for Kingston Crescent Surgery

Efficient servive

— Anonymous

Verified review (2414764) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are pleased to hear that you found our service efficient and appreciate you taking the time to share your experience.

Overall, how was your experience of our service? Good

Review from Google

This is a review for Cosham Park House Surgery

Unbelievably efficient COVID jab. In and out within 5mins. Really jolly and personable clinition giving the jab.... Assured me that I wouldn't feel the tracker go in!! Lol Thanks team!

— John Brewster

T404495 Review left 1 month ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you found your COVID vaccination appointment efficient and that our clinician helped put you at ease with their friendly and reassuring manner.
We’ll be sure to pass on your kind comments to the vaccination team, who work hard to make every patient’s experience as smooth and comfortable as possible. Feedback like this means a great deal to us.

Covid and rvs jabs

This is a review for Kingston Crescent Surgery

Staff were kind and efficient

— June P

Verified review (2414704) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are pleased to hear that you found our staff kind and efficient. Your comments are very much appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

Appointment at Kingston surgery

This is a review for Kingston Crescent Surgery

Professional staff, peaceful atmosphere, always a good place.

— Carl H

Verified review (2414654) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback. We are pleased to hear that you found our staff professional and the atmosphere welcoming. Your comments are very much appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

Crookhorn Surgery

This is a review for Crookhorn Surgery

Doctor very good and had face to face appointment

— Anthony B

Verified review (2414601) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are pleased to hear that you were able to have a face‑to‑face appointment and that you found the doctor to be very good. Your comments are greatly appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good