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Portsdown Group Practices

Excellent rating from 16,945 reviews across 6 locations

5 out of 5 stars

+ 730 reviews from 3rd party sources. 17675 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Excellent visit

5 out of 5 stars

This is a review for Cosham Park House Surgery

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A nice greeting on arrival and very helpful. My treatment was very informative and presented in a friendly manner.
Excellent visit.

— Janice B

Verified review (1947712) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very pleasant service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Appointment went very well, never had to wait very long, a very pleasant service.

— Robert W

Verified review (1947708) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and thorough

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Professional and thorough health review with good guidance.

— Stephen W

Verified review (1947676) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Went to plan

4 out of 5 stars

This is a review for Crookhorn Surgery

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All went to plan, in and out in no time.

— Tony E

Verified review (1947622) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Quick and efficient

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Second MMR vaccination. Very short wait, very quick and efficient treatment.

— Victor W

Verified review (1947608) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clear information

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very helpful. Clear information given as to need for new medication. Every help given to facilitate my needs during my house move.

— Anonymous

Verified review (1947601) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fabulous appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Had blood test, went in on time, phlebotomist was successful first time. Minimal bruise after.

— Kimberley B

Verified review (1947559) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good efficient service

5 out of 5 stars

This is a review for Crookhorn Surgery

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Good efficient service.

— Pauline C

Verified review (1947490) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Went there for a blood test and am happy with the staff and time seen in relation to appointment time.

— Anonymous

Verified review (1947485) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very understanding nurse

5 out of 5 stars

This is a review for Somerstown Surgery

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On time. Very understanding nurse. I am completely satisfied with the way I was treated. And cannot see any way my visit could be improved.

— John N

Verified review (1947480) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tablet review

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Very useful & helpful pharmacist who understood my need for review, I was greatly helped by my daughter in law, to query and understand my medicines.
Thank you.

— Anonymous

Verified review (1947479) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Extremely helpful

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Receptionist was extremely helpful and nurse taking my blood was the best phlebotomist I’ve ever had.

— Anonymous

Verified review (1947473) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring, understanding

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The nurse who treated me was very professional, caring, understanding.
An amazing lady who loves her job and cares very much about her patients.

— Michelle S

Verified review (1947472) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful

4 out of 5 stars

This is a review for Cosham Park House Surgery

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The doctor that I spoke to was very professional and knew what he was talking about. This was very good and he was also very helpful with other issues.

— Dirk D

Verified review (1947470) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Blood Test

5 out of 5 stars

This is a review for Somerstown Surgery

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Portsdown had telephoned me to arrange a blood test for review purposes after me taking statins for the last two months. I was pleased that they had done this for me, as I would probably have forgotten to arrange it myself. The health worker was very polite and professional but explained that my blood test had not been added to my account and she had been delayed getting it sorted. She apologised for the delay. The results were on my online account within 2 days and I saw that no further action was necessary. This without me having to go back to the surgery.

— Pauline M

Verified review (1947447) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Booked injection

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I am sent a text message when my next appointment for injection is due. This is really helpful and saves waiting a long time to phone for appointment. There is no or very little waiting time at the surgery and the injection was done professionally and with total respect for the patient

— Anonymous

Verified review (1947441) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Excellent.

— Anonymous

Verified review (1947428) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Paulsgrove Surgery

4 out of 5 stars

This is a review for Paulsgrove Surgery

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The dr was very attentive to me.
I am waiting for a different inhaler, may be.

— Jeanne B

Verified review (1947424) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Cervical screening

5 out of 5 stars

This is a review for Cosham Park House Surgery

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To check and take a smear of the cervix, it's was a pain free experience.

— Anonymous

Verified review (1947422) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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It was very good.

— Albert B

Verified review (1947409) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient