Working Feedback

Portsdown Group Practices

Excellent rating from 16,949 reviews across 6 locations

5 out of 5 stars

+ 753 reviews from 3rd party sources. 17702 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Excellent

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Excellent and efficient service with friendly, helpful nurses.

— Julie S

Verified review (1926031) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Paulsgrove Surgery

4 out of 5 stars

This is a review for Paulsgrove Surgery

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As usual it was very clean and tidy but I had to wait to see the nurse.

— Linda C

Verified review (1925944) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave us feedback. We are sorry you had to wait to be seen and will pass this on to the team.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

On time

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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On time and professional.

— Tony R

Verified review (1925793) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good

MMR injection

5 out of 5 stars

This is a review for Crookhorn Surgery

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Arrived 5 minutes early for my appointment, logged in, proceeded to nurses area, greeted by nurse proceeded to office / room. Injection completed, proceeded from surgery. Satisfied with service.

— Alan M

Verified review (1925777) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very prompt service as didn't have to wait long to see a nurse. Clean & pleasant environment.

— Stephanie M

Verified review (1925714) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Your blood recent appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The nurse was friendly and respectful at all times.

— Lorraine L

Verified review (1925672) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough and gave good advice

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The GP I saw was thorough and gave good advice.

— Anonymous

Verified review (1925597) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff are lovely

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Surgery is in walking distance so handy for me to get my blood test done. Staff are lovely.

— Anonymous

Verified review (1925565) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crookhorn Lane Surgery

4 out of 5 stars

This is a review for Crookhorn Surgery

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Michelle the social subscriber was very helpful.

— Anonymous

Verified review (1925502) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your kind words, we will pass this on to Michelle.
Overall, how was your experience of our service? Good

Helpful and polite

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Helpful and very understanding and polite.

— John K

Verified review (1925495) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good

Very effective treatment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Express appointment, little waiting to see doctor, prescribed very effective treatment with good humour.

— Anonymous

Verified review (1925442) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Somerstown Surgery

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Nurse was very good at taking my blood, never felt a thing, never even left a bruise, she was friendly.

— Lynda P

Verified review (1925410) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

On time

5 out of 5 stars

This is a review for Paulsgrove Surgery

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On time, nurse was very nice.

— Robert G

Verified review (1925388) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good

To see the nurse

5 out of 5 stars

This is a review for Cosham Park House Surgery

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My appointment to see the nurse about my blood pressure was on time and the nurse again always makes me feel welcome questions that she asked me always in Laymans terms, so I can understand what she’s talking about I am happy with the service I get.

— Christopher A

Verified review (1925356) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel very relaxed

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Made me feel very relaxed and was so friendly, had two injections and didn't realise she had already done the second one.

— Carol K

Verified review (1925335) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Excellent helpful advice

5 out of 5 stars

This is a review for Crookhorn Surgery

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Excellent helpful advice.

— Anonymous

Verified review (1925304) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Very pleasant and efficient

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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My appointment was on time, the nurse I saw was very pleasant and efficient.

— Sarah B

Verified review (1925295) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Good

Brilliant

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Had to have a blood test. As always, Jane is brilliant and always manages to take my blood first time. She is always on time for appointments too and is just so lovely, friendly and puts you at ease.

— Anonymous

Verified review (1925293) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we will pass on your kind words to Jane.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and caring

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Mandy is always cheerful, helpful and caring, makes you feel comfortable.

— Deborah F

Verified review (1925275) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to Mandy.
Overall, how was your experience of our service? Very good

Very nice and friendly

5 out of 5 stars

This is a review for Somerstown Surgery

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The reception staff and nurse were very nice and friendly and the doctor's surgery was very nice and clean.

— Anonymous

Verified review (1925247) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient