Working Feedback

Portsdown Group Practices

Excellent rating from 16,951 reviews across 6 locations

5 out of 5 stars

+ 753 reviews from 3rd party sources. 17704 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Helpful and caring

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Mandy is always cheerful, helpful and caring, makes you feel comfortable.

— Deborah F

Verified review (1925275) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to Mandy.
Overall, how was your experience of our service? Very good

Very nice and friendly

5 out of 5 stars

This is a review for Somerstown Surgery

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The reception staff and nurse were very nice and friendly and the doctor's surgery was very nice and clean.

— Anonymous

Verified review (1925247) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleasant

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I liked the new digital check-in system, staff as usual are very pleasant.

— Anonymous

Verified review (1925246) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good

Vaccination appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I had a vaccination appointment. The queue was short and I spend less time during my time with the doctor. The staffs were efficient and excellent.

— Anonymous

Verified review (1925237) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Keep up the excellent work

5 out of 5 stars

This is a review for Heyward Road Surgery & Practice

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I spoke to Jackie a couple of days ago and I found her very engaging, very pleasant, and very understanding, it was an absolute pleasure talking and engaging with her on a very personal and professional level... keep up the excellent work Jackie!

— Mervin B

Verified review (1925234) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for taking the time to leave such lovely feedback. We will pass on your kind words to Jackie.
Overall, how was your experience of our service? Very good

Friendly and helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The staff are friendly and helpful.

— Anonymous

Verified review (1925215) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The lovely healthcare lady I saw and my appointment was on time.

— Anonymous

Verified review (1925210) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good

Quick and efficient

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very quick and efficient appointment & follow-up at QA.

— Janet W

Verified review (1922709) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

MMR Jab

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very pleased with the 'drop-in' service for my second MMR inoculation... waited less than five minutes to be seen by one of the nursing staff. Addtionally, the receptionist provided me with details of a recent blood test - which was very helpful.

— Anonymous

Verified review (1920493) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Asthma nurse appointment

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I was pleased to get the appointment. Nurse was very thorough and I felt listened to. And started treatment. Thank you.

— Anonymous

Verified review (1920238) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Doctor was very good.

— Steven P

Verified review (1920219) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was dealt with promptly and given relevant information. No complaints at all.

— Jennifer H

Verified review (1919662) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Appointment was on time, nurse lovely, nice pain free blood test.

— Julie D

Verified review (1918958) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very good doctor.

— Steven P

Verified review (1918950) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Treated with respect

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Seen to very promptly and treated with respect by all those who dealt with me.

— David B

Verified review (1918784) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I found the service to be on time and staff are very pleasant and helpful.

— Anonymous

Verified review (1918781) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cyst removal

5 out of 5 stars

This is a review for Cosham Park House Surgery

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On time, quick, friendly and professional.

— Leslie H

Verified review (1918762) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Good, thank you, just hope I haven't got too much of a waiting time.

— Anonymous

Verified review (1918751) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Medication review

5 out of 5 stars

This is a review for Crookhorn Surgery

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Over and done with in 5 minutes and we went through all my blood results. Advice given. Happy with how it went.

— Anonymous

Verified review (1918710) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse was pleasant enough. I didn’t have to wait too long before I was seen.

— Anonymous

Verified review (1918634) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient