Portsdown Group Practices

Excellent

This is a review for Cosham Park House Surgery

Excellent service. Thank you.

— Christopher S

Verified review (1918621) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Appointment with the practice nurse

This is a review for Crookhorn Surgery

I had an appointment with the practice nurse who was informative about the treatment I received, she explained what would happen as a follow up. I found her to be a very pleasant person who was willing and able to answer all my questions.

— Anonymous

Verified review (1918605) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Somerstown Surgery

All the staff very helpful and really polite.

— Sarah S

Verified review (1918584) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

My experience

This is a review for Kingston Crescent Surgery

The nurses are very caring, the very best, can’t say that about the doctors, gave up trying to get an appointment with them over 2years ago.

— Brenda E

Verified review (1918558) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback. We have a very large multi-disciplinary team - something we have worked hard to introduce and are very proud of. If you need to see a GP, our trained care navigators will advise you of this. The best thing to do is call our team on Option 2 at 10am to discuss your medical query and determine who the most appropriate person would be. This is a GP in some cases, but with our vast team of Health Professionals, it may be that another colleague is more appropriate.

Overall, how was your experience of our service? Very good

Very impressed

This is a review for Cosham Park House Surgery

Very impressed with the nurse practitioner who listened to my concerns and acted on them.

— Lynn R

Verified review (1918448) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Diabetic appointment

This is a review for Kingston Crescent Surgery

What a pleasant experience, Nikki was great.

— Leslie H

Verified review (1918444) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to Nikki.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient

This is a review for Cosham Park House Surgery

Efficient staff, friendly.

— Beryl B

Verified review (1918399) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Good

A very quick and speedy solution

This is a review for Crookhorn Surgery

I was fortunate to get a routine appointment for a recurring problem on my legs.
I was seen on time by a very efficient Doctor and was proscribed medicine to clear up the problem.
A very quick and speedy solution and am very pleased with the outcome.

— Marshall C

Verified review (1918397) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Amazing

This is a review for Cosham Park House Surgery

I was extremely nervous about this appointment but was put at ease and reassured by the doctor. The process was quick and both the doctor and nurse were absolutely amazing.

— Anonymous

Verified review (1918389) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A good experience

This is a review for Cosham Park House Surgery

As usual very pleasant and friendly staff and today my appointment was early as well so a good experience all round.

— Anonymous

Verified review (1918370) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Paulsgrove Surgery

Was very satisfied, I came in for a blood test and had to bring my granddaughter as it was half term and the nurse was absolutely fine about it.

— Samantha W

Verified review (1918359) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Amazing team

This is a review for Kingston Crescent Surgery

Satisfactory! The whole team from receptionists to the doctors are amazing.

— Anonymous

Verified review (1918344) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very friendly

This is a review for Kingston Crescent Surgery

Very friendly and helpful.

— Anonymous

Verified review (1918341) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Prompt, professional

This is a review for Kingston Crescent Surgery

Prompt, professional lady.

— Anonymous

Verified review (1918308) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Good

Fasting blood test

This is a review for Cosham Park House Surgery

Very easy to sign in for my appointment, comfortable waiting room, friendly staff who put me at ease.

— Janette W

Verified review (1918295) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent tetanus injection

This is a review for Kingston Crescent Surgery

Surgery was clean. Staff were polite. The nurse I saw was friendly and experienced.

— Anonymous

Verified review (1918276) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Annual blood test

This is a review for Cosham Park House Surgery

I needed an annual blood test, and I was able to get to Cosham, for an appointment the next day, from the original text the day before. No waiting time!

— Anonymous

Verified review (1918260) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Absolutely outstanding

This is a review for Crookhorn Surgery

Absolutely outstanding!!!
GP Dr Helen is an absolutely fantastic GP who listens and helps you!! Our surgery closed a year ago and this is our first GP appointment we could get. Compassion Caring attitude and listened without any prejudice or interruptions.
She is an absolute must for the surgery and all of her patients. She should be commended for her work!!!

— Lisa-jayne C

Verified review (1918248) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to Helen and the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional, very kind

This is a review for Kingston Crescent Surgery

Nurse appointment. Very professional and very kind too.

— Maria P

Verified review (1918246) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kind, understanding

This is a review for Cosham Park House Surgery

Kind, understanding staff.

— Anonymous

Verified review (1918232) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good