Working Feedback

Portsdown Group Practices

Excellent rating from 16,955 reviews across 6 locations

5 out of 5 stars

+ 753 reviews from 3rd party sources. 17708 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

What's not to like?

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Arrived ahead of time, booked in, and after a short wait I was called. I provided a sample of my blood, and actually came away before the time of my appointment. Quick and easy.

— Peter J

Verified review (1898083) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great doctor

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I found this doctor very good in telling me all he was going to do and any side effects involved in a steroid injection to my knee.
Very pleased as the pain is started to go.
Great doctor.

— Maurice B

Verified review (1897971) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Didn't feel any pain

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse was excellent, didn’t feel any pain with the injection.

— Anonymous

Verified review (1897903) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I'm getting better right now.

— Anonymous

Verified review (1897869) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thanks you for taking the time to leave us feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very professional.

— David S

Verified review (1897867) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

The surgery is proactive

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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A good and useful appointment. I like the fact that the surgery is proactive in keeping my healthcare on track.

— David C

Verified review (1897851) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and efficient service

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Easy to book - and fast, on-time, friendly and efficient service.

— Anonymous

Verified review (1897841) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we are glad you had a positive experience with us!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Short and sweet

5 out of 5 stars

This is a review for Somerstown Surgery

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Short and sweet.

— Kevin M

Verified review (1897638) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and on time

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Always professional, kind and on time.

— Anonymous

Verified review (1897582) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Quick service, informative and professional.

— Anonymous

Verified review (1897555) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars

This is a review for Crookhorn Surgery

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The nurse was very good.

— Trevor W

Verified review (1897466) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

The nurse was fantastic

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Had a blood test and the nurse was fantastic. It was quick and painless and she managed to find a vein when most people struggle.

— Anonymous

Verified review (1897449) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolutely amazing

5 out of 5 stars

This is a review for Paulsgrove Surgery

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The doctor I spoke to was absolutely amazing. Having a young woman around my age who told me she was experiencing a similar condition to me really reassured me. It was the first time I've felt listened to in a long time. Really lovely woman.

— Anonymous

Verified review (1897331) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Simple blood test

4 out of 5 stars

This is a review for Somerstown Surgery

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Simple blood test, can’t really go wrong can it? On time, no problems.

— Philip C

Verified review (1897326) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

I was promptly seen

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The check in was simple and I was promptly seen.

— Robert C

Verified review (1897121) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tetanus jab

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very satisfactory, thanks.

— Anonymous

Verified review (1897110) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

3 out of 5 stars

This is a review for Crookhorn Surgery

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The actual blood test was excellent. Staff were helpful, friendly and efficient.
For me the booking of an appointment is poor. I don't have a smart phone so I cannot click on the link as requested, something I've reported on at least three occasions. Also when I tried phoning I was number nineteen in the queue, so I booked in person which for me is how I prefer it.

— Geoffrey F

Verified review (1897092) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. Please be advised that our queues do go down very quickly, we always recommend that you hold on the line once you are in the queue.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A routine blood test

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I needed a routine blood test recently. The Surgery phoned to tell me an appointment had been arranged and asked if it was convenient. I attended and was seen right on time. It was very efficiently handled.

— Shirley T

Verified review (1897090) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The Best

5 out of 5 stars

This is a review for Crookhorn Surgery

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I can say that I am over the hill with the service. I feel very assured with the contact with which I have with the care co ordinator since my onset of throat Cancer. I have been given the care for more than I anticipated I could get. I thank the contact (Lisa) for giving me confidence in this my time of need.
Thank you Crookhorn.

— Maureen S Maureen S works at N/a as Retired nurse.

Verified review (1897082) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your kind words, we will pass this on to Lisa and the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and no fuss

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very pleasant experience, quick and no fuss.

— Anonymous

Verified review (1897081) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient