Working Feedback

Portsdown Group Practices

Excellent rating from 16,956 reviews across 6 locations

5 out of 5 stars

+ 753 reviews from 3rd party sources. 17709 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Veteran Health Check

5 out of 5 stars

This is a review for Crookhorn Surgery

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Treated promptly and courteous, as this was just a question review this could have been done either by phone or zoom meeting.

— David B

Verified review (1889357) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

ECG

5 out of 5 stars

This is a review for Crookhorn Surgery

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Had an ECG done, quick and efficient. The surgery has a much nicer ambiance than Cosham and I'm happy to travel that bit extra.

— Lynda M

Verified review (1889332) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood Test

5 out of 5 stars

This is a review for Crookhorn Surgery

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Very friendly staff, quick procedure and quick results.

— Anonymous

Verified review (1889285) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I always have no problem when visiting the surgery.

— David F

Verified review (1889266) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Thank you for making me feel at ease for my blood test, perfect.

— David G

Verified review (1889198) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful service

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Wonderful service. Thank you all.

— Chumki M

Verified review (1889196) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Efficiently carried out ecg and bloods.

— Sandra B

Verified review (1889192) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good support

5 out of 5 stars

This is a review for Heyward Road Surgery & Practice

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Jackie is a very good listener and offers good support.

— Anonymous

Verified review (1889167) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your kind words, we will pass this on to Jackie.
Overall, how was your experience of our service? Very good

Seen promptly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Was seen promptly and dr was very professional and explained every thing well and was very thorough.

— Sylvia C

Verified review (1889148) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

We had a good chat

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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A simple blood test. Very nice lady. We had a good chat.

— Paul W Paul W works at n/a as retired

Verified review (1889146) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very patient

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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The lady doing my blood test was excellent and very patient.

— Garry S

Verified review (1889140) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Put my mind at ease

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very positive response from the doctor. Put my mind at ease.

— Frank B Frank B works at Bridle transport ltd as Self employed

Verified review (1889117) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pleasant staff

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very good service with appointment booked online. Pleasant staff and quick service.

— Kerry M

Verified review (1889085) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The nurse who saw me on the day was very helpful, she had time to listen to me, it's the first time I saw someone who put herself out to not rush you. I would like to have her every time I had my B12, very nice lady.

— Angela F

Verified review (1889059) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service? Very good

Highly impressed

5 out of 5 stars

This is a review for Somerstown Surgery

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I was highly impressed with the professionalism displayed by the phlebotomist who took my bloods. I was at the surgery half an hour early but she attended to me promptly.

— Terry O

Verified review (1889054) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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They are very professional and my time was really good with them during my visit.

— Anonymous

Verified review (1889033) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Nice friendly nurse, very helpful.

— Edna H

Verified review (1889011) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good

Appointment on time

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Appointment on time and a very pleasant experience.

— Anonymous

Verified review (1888341) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Prompt, friendly

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Prompt appointment time, friendly, helpful staff.

— Michelle P

Verified review (1887005) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I've been registered af the practice for a year and seen doctors and nurses there a few times at Cosham Park House and Paulsgrove. I'm most impressed, the triage and doctor call back is very good and the practice staff very friendly. The booking-in system is good and the three doctors I've seen were very helpful, thorough and professional. Thankyou.

— Steve Payne

T355829 Review left 2 years ago
This review complies with Google's policies.