Working Feedback

Portsdown Group Practices

Excellent rating from 16,956 reviews across 6 locations

5 out of 5 stars

+ 794 reviews from 3rd party sources. 17750 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Great staff

4 out of 5 stars

This is a review for Somerstown Surgery

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Called in on time, nurse friendly and efficient. Reception staff great.

— Lynn M

Verified review (1890325) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Routine blood test

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Went for a routine blood test. Was seen within good time of the appointment.

— Anonymous

Verified review (1890306) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Vaccinations

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Vaccinations.
Very easy to arrange, on line.
I booked an early appointment and treated before my appointment time, as I arrived early.

— Anonymous

Verified review (1890305) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as always

4 out of 5 stars

This is a review for Paulsgrove Surgery

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The nurse was excellent as always, I have trouble giving blood but she was very gentle and on time.

— Anonymous

Verified review (1890298) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Removal of stitches

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Greeted by Nurse Tanya. All very positive. Good patient care and kept me informed process.

— Helen D

Verified review (1890277) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Tanya.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I found my new experience very good.

— Patricia F

Verified review (1890241) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite, courteous

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Polite, courteous, explained everything I needed to know, couldn't have been better.

— Gloria E

Verified review (1890191) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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Appointment was easy to make and I even got one on the same day.

— Karen D

Verified review (1890080) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Respiratory appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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We were very happy with the way the appointment went.
Friendly, informative and professional. We didn't have to wait too long. It's just a shame that we could not have this appointment at our local surgery as I am not able to walk far so its a good job I am able to take him.

— Anonymous

Verified review (1890064) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Appointment

5 out of 5 stars

This is a review for Somerstown Surgery

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Informed and helpful.

— Thomas N

Verified review (1890059) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Vaccination

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse was very helpful and explained everything that we need to know and which vaccines we need for travelling abroad. She's a joy to have for the surgery.
Many thanks for her advice.

— Anonymous

Verified review (1889992) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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Lovely and professional.

— Anioma I

Verified review (1889808) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My appointment was good

5 out of 5 stars

This is a review for Cosham Park House Surgery

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My appointment was good, although I live in Portsmouth I like Cosham Health Centre, easy to sign in and very little waiting time, staff are cheerful and helpful.

— Sylvia C

Verified review (1889757) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prostap

5 out of 5 stars

This is a review for Cosham Park House Surgery

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A very good and easy visit with fine medical help.

— Michael C

Verified review (1889666) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Phlebotomist

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very quick, chats easily, knowledgeable.

— Anonymous

Verified review (1889623) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse was very friendly and didn't hurry.

— Elsa T

Verified review (1889609) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Helpful, polite

5 out of 5 stars

This is a review for Crookhorn Surgery

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Very helpful, polite and went that little further.

— Malcolm B

Verified review (1889540) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Great service, thank you

5 out of 5 stars

This is a review for Crookhorn Surgery

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Very helpful and knowledgeable doctor who put my mind at rest - many thanks!

— Marie W

Verified review (1889530) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

COPD Test

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Unable to have the test as a rise in blood pressure due to phobia encounter at home. Immediately helped with extra medication and treated with consideration and courtesy. Very professional.

— Ruth G

Verified review (1889438) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Appointment was on time, all good.

— Eric D

Verified review (1889413) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient