Working Feedback

Portsdown Group Practices

Excellent rating from 16,958 reviews across 6 locations

5 out of 5 stars

+ 825 reviews from 3rd party sources. 17783 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Helpful staff

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Helpful staff and seen quickly.

— Martin S

Verified review (1896990) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

5 out of 5 stars

This is a review for Crookhorn Surgery

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Doctor Amanda Brooks.

— Zoe P

Verified review (1896948) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Made to feel comfortable

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Appointments on time, very friendly staff, made to feel comfortable

— Deborah F

Verified review (1896945) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Very pleasant

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very pleasant and professional.

— Anonymous

Verified review (1896937) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Very good service

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Just very good service and professional.

— Frederick W

Verified review (1896924) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very helpful member of staff, providing correct and up-to-date information during my visit.

— Daniel L

Verified review (1896915) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

4 out of 5 stars

This is a review for Crookhorn Surgery

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The experience was good. However, two weeks later, I am still waiting to have the results explained by a doctor the outcome of the dozen or so tests they did on my bloods.

— Anonymous

Verified review (1896719) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We have a no news is good news policy with regards to results, you will be contacted if follow-up is required.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The friendliness of the healthcare staff.

— Anonymous

Verified review (1892003) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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That was one of the best appointments I ever had, everybody in Park House are friendly especially the nurse that attended me.

— Anonymous

Verified review (1891960) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend

Great timing

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Great timing and friendly service.

— Anonymous

Verified review (1891518) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

I was treated very well

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was very pleased to get treatment that I had requested 18 months ago, also very pleased to meet in person my named doctor. What a decent human! I was treated very well with many questions answered. Everything was attended too including forward appointments. It was good to feel that the system appears to be working so much better than it has done in the previous years. Good for staff and patients!

— Hilary R

Verified review (1890475) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share such lovely feedback, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Helpful and friendly

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Staff very helpful and friendly.

— Cintra H

Verified review (1890450) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Put at ease

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Very good service from the blood taken, put at ease and fully explained.

— Lindi K

Verified review (1890335) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Great staff

4 out of 5 stars

This is a review for Somerstown Surgery

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Called in on time, nurse friendly and efficient. Reception staff great.

— Lynn M

Verified review (1890325) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Routine blood test

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Went for a routine blood test. Was seen within good time of the appointment.

— Anonymous

Verified review (1890306) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Vaccinations

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Vaccinations.
Very easy to arrange, on line.
I booked an early appointment and treated before my appointment time, as I arrived early.

— Anonymous

Verified review (1890305) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as always

4 out of 5 stars

This is a review for Paulsgrove Surgery

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The nurse was excellent as always, I have trouble giving blood but she was very gentle and on time.

— Anonymous

Verified review (1890298) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Removal of stitches

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Greeted by Nurse Tanya. All very positive. Good patient care and kept me informed process.

— Helen D

Verified review (1890277) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Tanya.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I found my new experience very good.

— Patricia F

Verified review (1890241) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite, courteous

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Polite, courteous, explained everything I needed to know, couldn't have been better.

— Gloria E

Verified review (1890191) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good