Working Feedback

Portsdown Group Practices

Excellent rating from 16,956 reviews across 6 locations

5 out of 5 stars

+ 794 reviews from 3rd party sources. 17750 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

All good

5 out of 5 stars

This is a review for Somerstown Surgery

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All good, thanks.

— Anonymous

Verified review (1874382) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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In and out with no problem.

— Anonymous

Verified review (1874071) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Friendly staff.

— Bruno F

Verified review (1874037) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Knee injection

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was treated with respect, he talked me through the injection, and asked me if I needed any more information, which I did not, and was quite happy when I left.

— Anonymous

Verified review (1874019) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood Test

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Prompt, courteous, and efficient. I wasn't quite expecting so many vials.

— Mark C

Verified review (1874018) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Nurse was excellent

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The young lady/Nurse was excellent. I hate seeing blood coming out of my body & I hate needles. She was very cool & considerate & I felt very little (no pain at all).

— John W

Verified review (1874015) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service? Very good

Good service

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I didn't have to wait long until I was seen for both appointments, the nurses were very good, I received good service from both and was pleased with the overall treatment on my visit.

— Anonymous

Verified review (1873996) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Veterans health check

5 out of 5 stars

This is a review for Somerstown Surgery

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Veterans health check with Hannah Boden who was very professional and efficient whilst being kind & friendly.

— Nicholas F Nicholas F works at DDC Electronics as Manager

Verified review (1873992) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Hannah.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helped me lose weight

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I came to your surgery a few months back for a flu jab. Jane asked me to pop on the scales, I was told I was morbidly obese. I had a massive wake up call. Jane referred me to the weight people, I didn’t take up the offer, after leaving the clinic I decided to do it on my own. I came to the clinic last week for an ecg and I’ve lost a stone and a half, if it wasn’t for Jane I wouldn’t have done it so although it’s harsh being told you're morbidly obese it makes you do the right things in life, thank you Jane. I’m still dieting, got more weight to lose yet.

— Jacqueline A

Verified review (1873969) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Jane.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I went to waiting room one to wait to be called. The room is looking a bit tired now and in need of a refresh. I was called in by a very nice lady doctor at my appointed time and put straight at ease and not rushed into explaining my problem.

— Anonymous

Verified review (1873953) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood Test

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Appointment time was met, very friendly and competent HCA took my blood.

— Anonymous

Verified review (1873892) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was seen promptly

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was seen promptly and the blood test was done professionally and quickly. My results were soon viewable online.

— Anonymous

Verified review (1873869) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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All went good.

— Anonymous

Verified review (1873664) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood sample

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Didn't have to wait for my appointment.

— Calum K

Verified review (1873624) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good experience

5 out of 5 stars

This is a review for Crookhorn Surgery

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Good experience, polite help.

— Andrew V

Verified review (1873614) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

B12 injection and bloods for Statins

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was seen on time for both my injection and my bloods. The lady I saw was very efficient, helpful and polite. I never have any problems with the Healthcare assistants.

— Irene W

Verified review (1873613) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Crookhorn Surgery

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Punctual, competent, friendly appointment.

— Anonymous

Verified review (1873466) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Staff are wonderful

5 out of 5 stars

This is a review for Somerstown Surgery

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My visit was, as always, very helpful.
Staff are wonderful. Cannot fault. Thank you.

— Lorraine S

Verified review (1873389) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional

5 out of 5 stars

This is a review for Crookhorn Surgery

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The blood test was carried out in a friendly and professional manner.

— Stephen W

Verified review (1873322) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment at short notice

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Appointment at short notice to review my problem.

— Anonymous

Verified review (1873315) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient