Portsdown Group Practices

Quick response time

This is a review for Somerstown Surgery

Quick response time.

— Linda B

Verified review (1873285) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Staff were excellent

This is a review for Kingston Crescent Surgery

The staff were excellent and I usually have problems with blood tests but both times I have attended the surgery the staff have had no problems obtaining blood samples, it gives confidence to attend.

— Diane C

Verified review (1873241) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Bloods appointment

This is a review for Crookhorn Surgery

Arrived early, and went into appointment for bloods early. Nurse, nice lady, was very efficient, and bloods taken with very little pain, and not much bruising. Fine.

— Anonymous

Verified review (1873187) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Check up

This is a review for Kingston Crescent Surgery

I had a hip op on the 19th Dec had to see the doctor on the 2nd Jan for a check up with the op, could not get in with my doctors in Cosham, couldn't even get through to them on the phone so I spoke with my cancer nurse who got me in at Kingston crescent, so much more different to Cosham, the lady on the desk was friendly and helpful putting me at ease from the start went in to see the doctor on time, very pleased with the outcome of the appointment.

— Tony C

Verified review (1873167) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Face to face appointment

This is a review for Cosham Park House Surgery

Was satisfied with my face to face appointment and the outcome.

— Ivy T

Verified review (1873117) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Cosham Park House Surgery

Came for repeat blood test.

— Pauline E

Verified review (1873076) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Keep it up, whatever you are doing.

— Harimaya G

Verified review (1872878) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

The service was very good

This is a review for Kingston Crescent Surgery

The staff were very helpful and pleasant, I went for my appointment on time and the service was very good.

— Gary H

Verified review (1872872) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

How quick I was taken in and done.

— Susan P

Verified review (1872870) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Efficient and friendly

This is a review for Cosham Park House Surgery

The appointment was for a blood pressure check. Seen on time and the nurse was efficient and friendly.

— Michael E

Verified review (1872436) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with respect and care

This is a review for Kingston Crescent Surgery

I had the best possible treatment and information, treated with respect and care. A friendly but profession
lady.

— Linda W

Verified review (1872394) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pleased with everything

This is a review for Paulsgrove Surgery

I was pleased with everything, Jane is a very kind and caring nurse.

— Albert B

Verified review (1872204) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Jane.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

It is not my usual surgery but I found it ok and there was parking available. The receptionist was friendly and efficient and the Doctor saw me on time. I haven't seen or spoken to a doctor since my FND diagnosis 2 years ago and I think it is a condition that is not very familiar or well understood but I was listened to and guided on how best to manage my symptoms. The Doctor was sympathetic and understanding and it was such a relief to see someone in person about my problem.

— Diane C

Verified review (1871639) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

COPD Review

This is a review for Cosham Park House Surgery

The appointment was a total waste of time. The lady that I saw did her very best to help but she said herself that she was not the right person, and did not understand why the appointment had been made with her.

— John H

Verified review (1871247) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments. I am sorry that you attended an incorrect appointment type, we will share this with our team to try to avoid this happening in the future.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent!

This is a review for Paulsgrove Surgery

Couldn't have been in better hands! Thank you!

— Doina-carmen C

Verified review (1871092) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Was told to go to the waiting room and the Dr will be with me soon.

— Anonymous

Verified review (1870692) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great

This is a review for Cosham Park House Surgery

Great service.

— Anonymous

Verified review (1870169) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Fasting blood test

This is a review for Cosham Park House Surgery

Fasting blood test. The appointment was on time - no waiting - the nurse was excellent - very helpful, friendly, knowledgeable and efficient I could not fault her. The whole experience was quick and pain free.

— Anonymous

Verified review (1870073) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I was only having a blood test.

— Anonymous

Verified review (1869714) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I was seen quickly

This is a review for Crookhorn Surgery

I was seen quickly and efficiently for a routine test.

— Anonymous

Verified review (1869519) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient