Portsdown Group Practices

Excellent

This is a review for Cosham Park House Surgery

Physio app, passed on to a doctor immediately, the dr was excellent, put things into action.

— Stephen C

Verified review (1867734) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Visited twice

This is a review for Kingston Crescent Surgery

My wife and myself both had different appointment times. We live in Paulsgrove so we have to travel a fair distance to the surgery plus the expense. Maybe in the future when we both have to visit we can be offered a joint booking.

— Melvyn W

Verified review (1867708) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Mmr vaccination

This is a review for Cosham Park House Surgery

Efficient, friendly no waiting, however I would prefer to have the option of using my local surgery Crookhorn. This is the surgery I signed up for when I first joined Portsdown group practice. I hate having to travel to Cosham and North End.

— Lynne C Lynne C works at Hampshire county council as PA school transport

Verified review (1867705) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

B12 injection

This is a review for Kingston Crescent Surgery

Was on time, all was ok.

— Janet B

Verified review (1867704) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with respect and dignity

This is a review for Cosham Park House Surgery

Excellent staff, treated with respect and dignity, good medical knowledge.

— Naomi T

Verified review (1867702) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Crookhorn Surgery

Treatment always dealt with in a courteous and caring manner.

— Brian C

Verified review (1867701) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cardiac Review

This is a review for Cosham Park House Surgery

I felt that I had a constructive review with the Doctor and that I was listened to and not simply told. It resulted in a new medication which, for the first time in many years, had a beneficial effect on my blood pressure. The subsequent blood test a few weeks later was conducted in an efficient and friendly manner.

— Richard M

Verified review (1867700) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Tetanus vaccine

This is a review for Cosham Park House Surgery

I was dealt with very quickly and was given a tetanus vaccine by a lovely lady doctor. I don't want any other vaccines.

— Anonymous

Verified review (1867695) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Good

Very efficient

This is a review for Crookhorn Surgery

Very efficient service.

— Anonymous

Verified review (1867690) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave us feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Easy to book appointment

This is a review for Cosham Park House Surgery

Easy to book appointment. Seen almost at appointment time.

— Anonymous

Verified review (1867688) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent Care

This is a review for Somerstown Surgery

Blood tests were conducted very efficiently, and I only had a 10 minute wait beyond my appointment time. Didn't hurt and I left the surgery without a scratch!

— Gillian D

Verified review (1867686) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Your recent appointment

This is a review for Kingston Crescent Surgery

Doctor/nurse very nice explained everything.
Receptionist was very rude and not very helpful. just because I couldn’t sign in on appointment screen as it wasn’t letting me.

— Emma W

Verified review (1867685) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you found the receptionist to be rude, we will share this with our team, to enable learning to be taken from your experience.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Cosham Park House Surgery

111 call to speaking with GP all in 30 minutes, excellent service.

— Marjorie A

Verified review (1867663) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback.

Overall, how was your experience of our service? Very good

Really impressed

This is a review for Somerstown Surgery

I was really impressed with how quickly I was able to get in for a face to face same day appointment. Really fantastic how responsive the surgery was especially given how under pressure out GP practices are.
Whilst the treatment was not successful this is not a reflection on the GP practice but on a need for further specialist exploration and intervention in my particular case.

— Anonymous

Verified review (1867631) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Crookhorn Surgery

Jackie was very professional, listening to my problems. I felt very comfortable talking to her. Thank you.

— Rosemary R

Verified review (1867583) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us and will pass on your kind words to Jackie.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Went in, within 10 mins was done, out and home, thank you.

— John B

Verified review (1867569) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Welcoming environment

This is a review for Paulsgrove Surgery

Welcoming environment with friendly atmosphere. Very helpful.

— Sharon F

Verified review (1867555) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Very professional.

— Paul H

Verified review (1867551) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Efficient, friendly

This is a review for Somerstown Surgery

A very efficient, friendly consultation.

— Anonymous

Verified review (1867550) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Veterans Annual Health check

This is a review for Cosham Park House Surgery

I was invited to attend this health check which is a new initiative by CPH. A basic yet helpful checkup which was quick and efficiently carried out.

— Jamie G

Verified review (1867546) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient