Working Feedback

Portsdown Group Practices

Excellent rating from 16,958 reviews across 6 locations

5 out of 5 stars

+ 794 reviews from 3rd party sources. 17752 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Blood test was done very quickly.

— Anonymous

Verified review (1854632) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick, on time

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very quick, on time appointment.

— Lucille H Lucille H works at Portsmouth city council as Care assistant

Verified review (1854297) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars

This is a review for Somerstown Surgery

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Great service, very thorough, felt listened to and my choices and views were listened to and respected, thank you.

— Anonymous

Verified review (1854255) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

On time, friendly

5 out of 5 stars

This is a review for Somerstown Surgery

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On time, friendly, efficient.

— Leigh D

Verified review (1854245) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

COPD review

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was very happy with my experience, with the help and support of the team, I feel I'm in good hands,

— Walter S

Verified review (1854100) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy indeed

5 out of 5 stars

This is a review for Crookhorn Surgery

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I had a consultation because of a recent diagnosis of emphysema and in order that I understand the diagnosis and what I need to do when symptoms affect me.
I learned a lot of useful information and was given a care plan for COPD and an updated asthma plan as well. I had no difficulty parking outside the surgery, a very short wait and started my appointment a few minutes earlier than scheduled.
Very happy indeed, thank you.

— Anonymous

Verified review (1854068) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Excellent service.

— Anonymous

Verified review (1854049) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely nurse, very friendly

5 out of 5 stars

This is a review for Crookhorn Surgery

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I attended the surgery for a routine appointment with the practice nurse to have my stitches removed. The procedure was quick and painless. Whilst I was there I was also offered a flu jab which meant that I didn’t have to return to have the injection. This was also quick and painless. Lovely nurse, very friendly and put me at ease.

— Anonymous

Verified review (1853951) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always polite, friendly and caring

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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After having a kidney removed and previous bowel cancer, my blood pressure increased quite drastically. Kingston surgery were onto it straight away and have been working towards bringing it back down to an acceptable reading. The staff are always polite, friendly and caring, I have had nothing but good service from all concerned. I feel safe in the knowledge that from Doctors, Health Care Workers, Nurses and even the receptionists that I am in good hands. Thank you to all at Kingston Crecent Surgery.

— Susan N

Verified review (1853938) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely friendly nurse

5 out of 5 stars

This is a review for Somerstown Surgery

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The nurse was extremely friendly and helpful. And made me feel at ease.

— Anonymous

Verified review (1853933) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Everyone I came in contact with, receptionist, nurses and doctors, listened to me and sorted out my problems, well done.

— Russell D

Verified review (1853922) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Great service, in before time, great doctor, efficient and very pleasant.

— Kevin A

Verified review (1853890) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood Test appointment

5 out of 5 stars

This is a review for Crookhorn Surgery

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The appointment was at a convenient time, although as I arrived early I had a short (5 min) wait.. The Nurse was polite, pleasant and carried out the test efficiently with no discomfort to me.

— Derek T

Verified review (1853889) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very efficient and friendly staff, thoroughly satisfactory service.

— Anonymous

Verified review (1853883) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars

This is a review for Crookhorn Surgery

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Dr Mohammed provides excellent service. Thank you Doctor.

— Susan C

Verified review (1853863) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Routine blood test

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Good surgery.

— Anonymous

Verified review (1853859) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Excellent, friendly yet professional service.

— Anonymous

Verified review (1853805) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Shingles vaccination

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Phoned the surgery to enquire about shingles vaccination and was told no appointment needed, just walk in. When I went to the surgery I didn’t have to wait long before being seen. The person who gave me the vaccination clearly explained how It would work and stressed that I would need the 2nd vaccination in 6 months.

— Anonymous

Verified review (1853732) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Good professional staff.

— Paul S

Verified review (1853718) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars

This is a review for Paulsgrove Surgery

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Good.

— Anonymous

Verified review (1853716) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good