Portsdown Group Practices

My experience

This is a review for Cosham Park House Surgery

Well nothing about doctor as I've been trying for a very long to get an app to see a doctor and was told to go on line which I don't and can't do.

— Simon J

Verified review (1853714) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that you have been unable to gain access when needed. We would advise that currently all areas of the health service have capacity issues and demand is often more than we can safely provide.

Overall, how was your experience of our service? Poor

Blood test

This is a review for Cosham Park House Surgery

I didn't wait long, the nurse was very friendly.

— Margaret M Margaret M works at Admiral care as carer

Verified review (1853669) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Paulsgrove Surgery

Went for blood pressure check, in and out in 5 minutes. Good service.

— Maureen L

Verified review (1853651) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with dignity

This is a review for Kingston Crescent Surgery

I was treated with dignity and respect.

— Anonymous

Verified review (1853650) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I have no problem with surgery at this time.

— Anonymous

Verified review (1853635) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Heart clinic review

This is a review for Cosham Park House Surgery

Pleased to have been called in. I felt I was falling through the net not having regular checkups. Doctor answered my questions which I put to him. He was very pleasant and easy to talk to.

— Janet G

Verified review (1853618) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Cosham Park House Surgery

Very good, efficient service.

— Anonymous

Verified review (1853606) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Had to have a blood test before a medication review.

— Richard Y

Verified review (1853605) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

This is a review for Cosham Park House Surgery

Doctor was great but prescription has gone missing.

— Daren H

Verified review (1853602) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, I am sorry that you have had an issue with your prescription, we will share this with the team and make changes where possible.

Overall, how was your experience of our service? Neither good nor poor

Excellent treatment

This is a review for Somerstown Surgery

Excellent treatment, wish it was my doctors.

— Anonymous

Verified review (1853577) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Somerstown Surgery

This is a review for Somerstown Surgery

Very professional.

— Paul H

Verified review (1853560) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Caring, compassionate

This is a review for Kingston Crescent Surgery

The doctor was caring, compassionate and understanding and made me feel like what I had to say actually mattered and included me in the planning of my own care and treatment going forward.

— Topaz L Topaz L works at NHS as Hcsw

Verified review (1853526) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Welcoming, polite

This is a review for Cosham Park House Surgery

Very welcoming, polite and professional.

— Gloria E

Verified review (1853522) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

The staff are wonderful

This is a review for Kingston Crescent Surgery

I feel comforted knowing this is my GP practice. The staff are wonderful and really went to lengths that I got all of the correct tests and medications to get me back on the saddle!
I had a full health breakdown from Dr Goodenough and felt truly taken care of.
Health is wealth. I appreciate this surgery very much.

— Anonymous

Verified review (1853516) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to Dr Goodenough and the team.

Overall, how was your experience of our service? Very good

My experience

This is a review for Cosham Park House Surgery

The young doctor was decent.

— Robert M

Verified review (1853514) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Appointment

This is a review for Crookhorn Surgery

Disgraceful service. Wasn't told it was a fasting blood test. So I wasted £10 on a taxi to get to the surgery only to be told I couldn't have the blood test as I'd had 1/2 cup of coffee. They didn't care and acted like it was my fault.

— Sylvia W

Verified review (1853322) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.
Our staff are trained to advise when fasting is required, we are sorry we will share this with our team to prevent this from happening again.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Kingston Crescent Surgery

Contacted the prescription enquiries line as the app was not working for my prescription. Absolutely lovely staff and very helpful, guided me through the process of completing the prescription online. And wished me a happy birthday so that’s a bonus!😊

— Anna

T356884 Review left 2 years ago
This review complies with Google's policies.

NHS free Health Check appointment

This is a review for Cosham Park House Surgery

Seeing your Doctor more regularly if Cosham Park Surgery made the appointment for patient regarding issues example chat home or surgery place eg twice per year to be check out in spring / autumn or summer / winter season as well if any concerns may be.

— Anonymous

Verified review (1850510) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Hardly any waiting time

This is a review for Kingston Crescent Surgery

Very quick, hardly any waiting time, took 2 minutes for a blood test.

— Penelope T

Verified review (1849455) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

First class

This is a review for Cosham Park House Surgery

Arrived early.
Was seen on time.
First class service and carried out with ease.

— Peter E Peter E works at Marshall Truck and van as Workshop systems processor

Verified review (1849114) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient