Portsdown Group Practices

Recent appointment

This is a review for Cosham Park House Surgery

Came for a blood test, but was able to express my general concerns around my health. Was listened to and the staff member was able to decipher some of my notes. She made me feel valued and somewhat mollified about my concerns. I was treated as a whole person and not a collection of symptoms and was also given a hug which was the cherry on the cake!

— Hilary R

Verified review (1837705) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Given a prescription for my condition and was advised to get a blood test for anemia.

— Paul E

Verified review (1837680) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

All very straightforward

This is a review for Kingston Crescent Surgery

Blood Test. All went well. Practice nurse proved to be very efficient and all very straightforward.

— Peter N

Verified review (1837677) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

High quality service.

— Anonymous

Verified review (1837676) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Professionalism, dedication

This is a review for Cosham Park House Surgery

About 8 weeks ago, l undertook a review for my condition. The results of such meant that l had to have scans, other tests and a referral to a Consultant. For which l have a follow-up appointment. I would just like to thank, the clinicians and other personnel at Portsdown Group Practice. For their outright professionalism, dedication and outright patient care.

— David W

Verified review (1837671) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

The times are ideal for people who don’t want to take time off work if their appointments are middle morning or afternoon my time was 07-10am and was perfect for me the staff were friendly and efficient, thanks.

— Bryan Y

Verified review (1837663) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

On time

This is a review for Cosham Park House Surgery

On time and very friendly.

— Peter S

Verified review (1837660) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Vitamin B12 injection

This is a review for Kingston Crescent Surgery

I arrived very early and as a consequence was seen 20 minutes before the scheduled time. The lady who administered the jab was very friendly, informative and professional.

— Stephen H

Verified review (1837656) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Exceptional care

This is a review for Cosham Park House Surgery

I highly recommend Cosham Park House Surgery for their exceptional care and professionalism. During each visit, I felt heard and treated with utmost consideration. The medical team is exceedingly competent and empathetic, making each appointment as stress-free as possible. I am grateful for the prompt and effective service, as well as the friendly atmosphere. Thank you for the excellent care provided!

— Anonymous

Verified review (1837655) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind and detailed feedback. We are glad you continue to have positive experiences with us. We will pass on you lovely words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Worst doctor I have ever seen, all he did every time I described a symptom was shrug and laugh to himself but I ended up in ED next day so please I am seriously not happy with this GP and his attitude to patients.

— Stuart H

Verified review (1837642) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are truly sorry that this has been your experience, to enable us to investigate please can you contact the team by emailing on [email protected] and we will then provide yo our findings directly.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

This is a review for Crookhorn Surgery

Quick service.

— Anonymous

Verified review (1837623) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

Good, efficient service

This is a review for Cosham Park House Surgery

Good, efficient service.
Helpful staff.

— Anonymous

Verified review (1837601) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Very pleasant staff, helpful.

— Dorothy F

Verified review (1837600) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Everyone was nice, happy to help.

— Brian H

Verified review (1837598) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Very helpful and friendly

This is a review for Crookhorn Surgery

The lack of people in the waiting room and the very helpful and friendly staff.

— Anonymous

Verified review (1836884) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Very pleasant

This is a review for Cosham Park House Surgery

I was seen promptly by a very pleasant young woman who explained things very well.

— Rosita T

Verified review (1831804) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Everybody was welcoming

This is a review for Cosham Park House Surgery

Everybody was welcoming and they attend to you promptly.

— Anonymous

Verified review (1831709) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

The worst experience i have ever had, never want to experience it again.

— John H

Verified review (1828849) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that you have had such a poor experience. To enable us to investigate in full and provide you with our findings. Please email all the details to - [email protected]

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Really

This is a review for Cosham Park House Surgery

I'm surprised by both the fact you keep asking me to review and even when I haven't been to that surgery. It was Crookhorn.
Indeed does anyone see a doctor anymore or is it all telephone calls.
I have read the online reviews and strangely enough the good ones are always related to an inoculation /jabs which are the money makers. The speed and urgency shown to sign you up for a jabs is the only professional service offered.
Having travelled around the country a lot can anyone tell me why the GP systems in Portsmouth are so poor.

— Steven W

Verified review (1828728) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Please note that telephone consultations are appointments, the feedback location used is that of the location of the clinician when they contact, that is more likely why you would not have physically attended at that location, but have been asked for feedback from that contact. Please take the time to read through our feedback, a lot of the positive is from a good mix of all the access we offer, although, of course patients often are pleased to be vaccinated. We can only comment on our own system and would like to assure you that we constantly review and ensure that access for patients is our priority, although demand is often higher than we can offer with the limited resources we have available.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Cosham Park House Surgery

Excellent, friendly staff, thank you.

— Antony J

Verified review (1828137) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient