Portsdown Group Practices

Efficient

This is a review for Kingston Crescent Surgery

Efficient and on time.

— Nigel G

Verified review (1828107) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Very professional

This is a review for Kingston Crescent Surgery

They are all nice and very professional especially the doctor.

— Anonymous

Verified review (1828106) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

This was a straightforward appointment for 24 hr monitoring of blood pressure, the consequence of which was that the medication was increased. Nothing to complain about and another appointment was made for two weeks time. However this morning I went for another blood test at Cosham Park House with Kirstie Cranston. At last I was listened to and 'cared for'. I explained that I had had a plethora of texts from different sources within the practice but there had been no sign of a holistic approach, and I felt only like a collection of unrelated symptoms. Kirstie was able to let me speak, then went through my notes, including from physiotherapy dept (which I was unable to read on my notes), and we discussed the ongoing appointments and how to co-ordinate the different parts of the practice. I felt valued and heard, and came away feeling positive and grateful. The star system is in relation to the Kingston Cres appt.

— Hilary R

Verified review (1828032) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such thorough feedback. We will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Somerstown Surgery

Really great members of staff explained everything and took their time to answer all of my questions.

— Justina J

Verified review (1827993) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Efficient, polite

This is a review for Paulsgrove Surgery

Very efficient, polite and friendly staff.

— Vera F

Verified review (1827967) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Crookhorn Surgery

Once again my appointment was on time and very straightforward. Absolutely no problems, well done Crookhorn.

— Anonymous

Verified review (1827841) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Patience and understanding.

— Anonymous

Verified review (1827772) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Annual diabetic review

This is a review for Cosham Park House Surgery

A very efficient procedure, thanks.
But I still don't think I'm diabetic because of one number on a blood test.

— John W

Verified review (1827742) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Kingston Crescent Surgery

The nurse was excellent, understanding and helpful. She was also very good at her job. She did a blood test and I didn't have a bruise at all which is very unusual for me.

— Anonymous

Verified review (1827672) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

The staff were very friendly and helpful.

— Howard G

Verified review (1827554) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Allayed my worries

This is a review for Somerstown Surgery

Seeing the GP the afternoon after calling into Somerstown in the morning was most pleasing and that visit allayed my worries about chest and arm pains. Just as pleasing was that the GP intends to look into my contact with the surgery problems - I am deaf and cannot use the telephone.

— Michael S

Verified review (1827522) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Your feedback is greatly valued, thank you for taking the time to write to us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

I was pleased with the treatment I received and happy that it was someone I regularly see.

— Patrick D

Verified review (1827502) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Cosham Park House Surgery

Very promptly dealt with a very pleasant manner.

— Peter B Peter B works at N/A as Retired

Verified review (1827470) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Nice place.

— Anonymous

Verified review (1827436) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Cosham Park House Surgery

Excellent service, I had an appointment for my blood test and it was very well planned. I arrived a little bit early but I never waited very long. The nurse was very polite. The appointment was made online.

— Robert W Robert W works at Not applicable as Retired

Verified review (1827409) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful and caring

This is a review for Kingston Crescent Surgery

Am very happy as staff is very helpful and caring.

— Giuliana C

Verified review (1827348) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely staff

This is a review for Cosham Park House Surgery

No waiting in surgery. As soon as I sat down was called in by Staff Member. Lovely lady who put me at my ease. As we were chatting, didn’t realise all complete. Thank You to that lovely staff member.

— Denise P

Verified review (1827337) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kinds words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I am always treated very well

This is a review for Paulsgrove Surgery

I never have any problems with the surgery, every time I go I am treated very well at the surgery by everyone concerned.

— Roger B

Verified review (1827286) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your continued support and feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

The treatment seems to have worked, thank you.
I had it done at Crockhorn Surgery.
Not Kingston Crescent.

— Jean W

Verified review (1827282) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood Pressure review

This is a review for Cosham Park House Surgery

I like coming to this branch of the portsdown group, the atmosphere is very uplifting. The nurses are always pleasant and friendly.

— Pauline M

Verified review (1827271) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient