Portsdown Group Practices

Put me at ease

This is a review for Cosham Park House Surgery

The nurse who took my bloods (not my favourite thing) was lovely, she put me at ease, I didn't feel a thing and we had a lovely chat.

— Anonymous

Verified review (1817721) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Cosham Park House Surgery

Yet again an excellent service carried out by professional staff from reception to the conclusion. Thank you.

— Ronald N

Verified review (1817154) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your continued support and feedback, we will pass your kind words on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Cosham Park House Surgery

Very helpful and didn't have to wait long for appointment.

— Alan D

Verified review (1817088) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Nurse very efficient.

— Pauline B

Verified review (1817017) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Good

Explained everything very clearly

This is a review for Kingston Crescent Surgery

Ellie explained everything very clearly and was easy to talk to with a lovely manner. She made me feel comfortable and put me at ease.

— Anonymous

Verified review (1815762) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I am unable to give an opinion on the outcome of the blood test as I do not have the results at the moment. A few months ago I received a letter informing me that I had a problem with the functioning of my kidneys but I have been unable to make an appointment to discuss this matter with anyone neither have I received any advice on best practice to help alleviate/prevent deterioration.

— Marion N

Verified review (1815493) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Yes the results will take a bit of time to be received. We are unable to give specific advise on this platform. Please do contact to make an appointment to discuss, often the letters that are sent advise that you will be monitored and this is usually on-going through any annual testing completed.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good information

This is a review for Kingston Crescent Surgery

Was given some good information.

— Michael B

Verified review (1815417) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Explained things well

This is a review for Somerstown Surgery

Helpful receptionists. Doctor was easy to talk to and explained things well.

— Anonymous

Verified review (1815398) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

So appears I now need a fasting blood test but after the recent horrendous attempt to get blood non fasting I need assurance that you can provide someone at Crookhorn who can actually take blood without leaving me battered and bruised.
Then to find it should have been a fasting blood test is beyond belief.
Meanwhile I can't get an appointment for my hip leg and back pain.

— Anonymous

Verified review (1815166) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments. I am sorry that you have had issues with your blood taking, please do contact us on [email protected] this will allow us to investigate your concerns and provide our findings to you directly.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good appointment

This is a review for Kingston Crescent Surgery

My wife and I had separate appointments, we were able to go in together.
Given a typhoid jab and advised over hep A, tetanus and malaria.
Free of charge, the pharmacy wanted to charge £49 for the jab.

— Anonymous

Verified review (1814955) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Didn’t have a problem getting through and doctor didn’t take too long to call back and got my problem sorted, everyone was very helpful and polite.

— Queenie W

Verified review (1814942) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Good doctors

This is a review for Cosham Park House Surgery

I was treated well and my treatment was explained to me, I was very happy, thank you.

— Margaret M

Verified review (1814920) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

The surgery as a whole is a lot brighter and the seating is much better. Not too long a wait for my appointment and my procedure was quick with a very pleasant healthcare assistant.

— Anonymous

Verified review (1814859) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very impressed

This is a review for Cosham Park House Surgery

First time to Cosham Park, very impressed with the service. Thanks.

— David H

Verified review (1814771) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Nice and easy

This is a review for Somerstown Surgery

Nice and easy to book and spoke to an expert and all sorted with one telephone appointment.

— Cheryl S

Verified review (1814763) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

PSA Blood test

This is a review for Cosham Park House Surgery

Appointment was on time. Confirmed my details with the nurse. And then gave my blood sample. All went well.

— Anonymous

Verified review (1814746) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Kingston Crescent Surgery

Excellent service.

— Margaret H Margaret H works at George Hansford Interiors Ltd as director

Verified review (1814724) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Cosham Park House Surgery

The member of staff that I spoke to was very helpful with both of my queries.

— Jenny J

Verified review (1814697) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Staff were very kind

This is a review for Kingston Crescent Surgery

The staff were very kind and professional.

— Anonymous

Verified review (1814676) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very friendly

This is a review for Kingston Crescent Surgery

Very friendly and nice staff.

— Stuart B

Verified review (1814670) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good