Working Feedback

Portsdown Group Practices

Excellent rating from 16,958 reviews across 6 locations

5 out of 5 stars

+ 807 reviews from 3rd party sources. 17765 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Very professional and chatty

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I actually did not need to approach reception as I used the check-in system. The support worker who took my bloods was very professional and chatty. Did not hurt or bruise me.

— Wendy R

Verified review (1808805) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The staff were good and helpful and the doctor was great and friendly and told me what was going on and what for.

— Ian T

Verified review (1808789) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Friendly, pleasant

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very friendly, pleasant staff.

— Ann M

Verified review (1808781) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Couldn't fault it

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Caring, helpful and friendly service, couldn't fault it.

— Anonymous

Verified review (1808174) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Steroid Injection

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Attended appointment for a steroid injection.
Appointment was prompt, Clinician was first class as procedure was fully explained.
Future treatment if necessary was also advised

— Anonymous

Verified review (1807356) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The staff are very helpful and friendly.

— Robert H

Verified review (1805660) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Painless

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Seen promptly and as painless as a blood extraction can be.

— Bruce C

Verified review (1804953) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolutely brilliant

5 out of 5 stars

This is a review for Somerstown Surgery

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What a pleasure, ladies were absolutely brilliant, thank you to her.

— Kristian S

Verified review (1804698) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Flu and covid jabs

5 out of 5 stars

This is a review for Cosham Park House Surgery

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A very good appointment for my flu and covid jabs.

— Anonymous

Verified review (1803783) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very thorough

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The nurse practitioner was very thorough and explained everything to me. She then went to see Dr Gohil who organized a chest x-ray for me. l am also on antibiotics for the next seven days plus nose drops. If l am no better, l have to phone the doctors to make another appointment. Thank you for your help.

— Pauline H

Verified review (1803404) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Went for a walk-in covid injection, only had to wait about 15 minutes for it.

— Maureen L

Verified review (1803390) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

4 out of 5 stars

This is a review for Crookhorn Surgery

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I was offered this appointment as a review from a previous urgent appointment had given me a lot of worry as well as my condition.
So Dr Bellenie was excellent in talking about my diagnosis and put my mind at rest.

— Anonymous

Verified review (1803296) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Dr Bellenie.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

1 out of 5 stars

This is a review for Kingston Crescent Surgery

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Absolutely disgusted with how I’ve been treated, I’ve had a trapped nerve in my neck since April and having seen a doctor in Havant, he recommended that I have surgery to remove a disc and replace it, unfortunately I do not have the funds for this procedure so have to rely on the NHS, but I have been informed that I can have a steroid injection in my neck to ease the pain and maybe get me back to work as I am a HGV driver, I made inquiries about 1 month ago and got an appointment to see a doctor only to be told at 8.30 that morning that the doctor doesn’t inject necks, but they were going to sort another appointment, I actually saw a doctor last Tuesday morning, he sat me down then said you’ve come for an injection in your shoulder, I looked bemused and said that the problem is in my neck but I do have pain in my shoulder and arm and thumb, only to be told "I’m sorry but I can’t inject your neck, I will speak with the doctor who originally told you and we will try and get you seen", to say I was speechless was an understatement, I was absolutely gutted then on the Wednesday a doctor, maybe the one who originally I saw, tried telling me that I couldn't have the injection but I had to wait for the operation, I'm sorry to say that I didn’t have much of a conversation with her about it because 7 months of pain and frustration and I'm slowly losing hope, all I want is my neck pain sorted, surely not too much to ask? Also I will say that apart from the doctor/surgeon who I saw privately, I’ve only seen one doctor in person since this problem started, I’ve been prescribed zapain, diazepam, tramadol, and pregabalin all over the phone.

— David H

Verified review (1803286) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry if there has been some miscommunication with regards to minor surgery injections, we are able to provide injections in the shoulder, but not the neck as this we need to be done by a specialist. We understand that whilst you are waiting to be seen by a specialist that you have on-going pain, you can re-contact to discuss further however we are limited to what we can offer.
Overall, how was your experience of our service? Very poor

B12 injection

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Prompt and good B12 injection.

— Anonymous

Verified review (1803239) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I received a thorough examination and check-up.
I was fully informed of what each stage of treatment was for.
Excellent treatment from my professional and caring personnel.

— Francis B

Verified review (1803186) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass your kind words on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Covid vaccination

5 out of 5 stars

This is a review for Cosham Park House Surgery

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However much I am disappointed with the fact that you can not get to see an actual Doctor at the surgery, I was pleased with the vaccination team, and the receptionist at Cosham Park Surgery today.

— David H

Verified review (1803156) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Very nice lady who was very informative.

— Pauline B

Verified review (1803112) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Good

Blood Tests

5 out of 5 stars

This is a review for Crookhorn Surgery

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Easy to book an appointment using the NHS app. Easy to book in on arrival. Appointment on time.

— Anonymous

Verified review (1802832) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test plus covid jab

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Excellent service, both counts.

— Christopher R

Verified review (1802771) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Rang and had a callback, they asked what was wrong and said I would get a call from a doctor. I missed the call but the doctor left a message to say they would call again which they did, sorted out what was wrong, what more could I ask for? Very pleased. Where would we be without the medical profession? That's what I ask myself.

— Lynda D

Verified review (1802728) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good