Working Feedback

Portsdown Group Practices

Excellent rating from 16,958 reviews across 6 locations

5 out of 5 stars

+ 807 reviews from 3rd party sources. 17765 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Recent appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Was there for 2 injections (flu and covid).

— Anonymous

Verified review (1802717) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Did an amazing job

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent service, the nurse taking blood did an amazing job. In recent years most technicians have difficulty taking samples. My thanks for the excellent service.

— Diane C

Verified review (1802693) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us and will pass your kind words on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good.

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Courteous and professional.

— Peter J

Verified review (1802672) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A very good experience

5 out of 5 stars

This is a review for Somerstown Surgery

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The doctor was professional and friendly and answered all of my questions. A very good experience.

— Anonymous

Verified review (1802660) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Nothing was too much trouble

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Nurse very welcoming and showed she cared, nothing was too much trouble.

— Christine E

Verified review (1802659) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Good

Friendly and helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Appointment on time, nurse very professional, friendly and helpful.

— Marion S

Verified review (1802634) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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All visits have so far been dealt with excellent service by receptionists, nurses and my practitioner doctor.

— Anonymous

Verified review (1802618) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very pleased with all, thanks.

— Roy C Roy C works at N/A as Retired

Verified review (1802610) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Bloods & Vax

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Blood test and three vaccinations over two visits. Very quick, efficient, almost no waiting time. What can I say other than thank you very much to our wonderful Kingston Surgery and the pleasant, caring NHS staff there.

— Lawrence S

Verified review (1802606) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we are glad you had a positive experience with us. We will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good experience

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I had a very good experience. The nurse was very helpful, I went for 2 injections and enquired about 2 other injections and got them as well, plus she arranged a follow-up for the second half of the tetanus jab.

— Anonymous

Verified review (1802592) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us and will pass your kind words on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and helpful

5 out of 5 stars

This is a review for Somerstown Surgery

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The nurse was very caring and helpful.

— Anonymous

Verified review (1802585) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Happy and polite

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very easy to find the location, staff I saw were happy and polite. Will definitely use this practice again if need be.

— Stephanie M

Verified review (1802573) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very professional helping me to sort out the problem, will be around doctors again next few days, blood test required.

— Bruce B

Verified review (1802568) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars

This is a review for Cosham Park House Surgery

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This person left a star rating but no comment.

— Sandra S

Verified review (1802566) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good

Recent appointment

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Happy with the way I was treated.

— Peter L

Verified review (1802541) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and efficient

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Nice, quick and efficient.

— John C

Verified review (1802540) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Couldn't fault the attitude and helpfulness

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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When I arrived, I was offered both flu and Covid jabs which I appreciated. I said I had been a bit under the weather that day and was advised not to have either jab. No fuss, very professional and caring, again which I appreciated. Couldn't fault the attitude and helpfulness of the staff.

— Arthur L

Verified review (1802534) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fast, efficient and friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The appointment was very fast, efficient and friendly.

— Anonymous

Verified review (1802531) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen promptly

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Seen promptly. No issues occurred.

— Anonymous

Verified review (1802519) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Helpful and polite

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I found the staff helpful and polite, the person I saw for my appointment was very informative and explained everything in great detail.

— Doreen M

Verified review (1802513) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient