Working Feedback

Portsdown Group Practices

Excellent rating from 16,958 reviews across 6 locations

5 out of 5 stars

+ 807 reviews from 3rd party sources. 17765 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Excellent service

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Excellent service, always treated fairly and with respect.

— Maria H

Verified review (1786465) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very friendly and professional.

— Anonymous

Verified review (1786189) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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A lot of time was taken to assure me that there wasn't any other problem with my left leg, which does get really swollen, due to a number of reasons, measurements were taken for new knee-length socks.

— Pauline H

Verified review (1786134) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood Test

5 out of 5 stars

This is a review for Crookhorn Surgery

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The process from arrival at the Surgery took less than 10 minutes. Very satisfied.
BUT, I`ve been unable to make a face-to-face appointment with a Doctor for nearly 4 years!

— Derek T

Verified review (1786080) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars

This is a review for Cosham Park House Surgery

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I was unable to get an appointment for both myself and my husband to attend at the same time for covid and flu vaccinations. My husband is disabled and cannot attend on his own, this means I will have to find a slot in my busy diary to take him; not ideal.

— Gwen R Gwen R works at Havant Borough Council as Councillor

Verified review (1786048) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we will share this with the team to make improvements.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very good, much better these days, seems to have improved, kind, doing a good job.

— Anonymous

Verified review (1785940) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely nurse

5 out of 5 stars

This is a review for Cosham Park House Surgery

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HV with frailty nurse for dad, lovely nurse, very thorough and helpful.

— John D

Verified review (1785921) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Diabetic review

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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It was ok.

— David S

Verified review (1785903) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very efficient consultation, everything discussed was explained very clearly and precisely. All questions or concerns were dealt with very efficiently.

— Irene W Irene W works at N/A as Retired

Verified review (1785855) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made feel at ease

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very friendly, made feel at ease.
Had appointment for the Friday and Saturday done both together, very accommodating, saved me a journey back again on the Saturday.

— Anonymous

Verified review (1785845) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Annual heart review

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Fully satisfied with treatment and information received.

— Dennis W

Verified review (1785811) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful

5 out of 5 stars

This is a review for Somerstown Surgery

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Understanding and very helpful about my domestic situation.

— John N

Verified review (1785755) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressed with the efficiency

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Impressed with the efficiency this was conducted. Previously I had experienced a long queue and wait so I was very pleased to find I was dealt with immediately.

— Anonymous

Verified review (1785746) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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It was different, we only had a chat.

— David A

Verified review (1785701) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Well organised

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very efficient, well organised.

— Anonymous

Verified review (1785699) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Fast and efficient

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I found the experience fast and efficient, very pleased.

— Vivienne B

Verified review (1785681) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained the procedure in full

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Appointment was on time and treatment was professionally carried out by a nurse who explained the procedure in full.

— Francis B

Verified review (1785679) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Brilliant

4 out of 5 stars

This is a review for Crookhorn Surgery

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Clean tidy reception. Professional staff and the nurse who took my blood, brilliant.

— Andrew D

Verified review (1785666) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Good service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Quick and good service.

— Michael G

Verified review (1785661) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Considerate and professional

5 out of 5 stars

This is a review for Cosham Park House Surgery

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I was able to park without any difficulty.
I was seen quickly upon my arrival at the scheduled time.
The doctor was polite, considerate and professional. I was given explanations at all points of the examination and diagnosis.
A referral to QA for further tests was arranged on the day and notification was received by text (as agreed).

— David P

Verified review (1785659) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient