Portsdown Group Practices

Shingles Vaccination

This is a review for Cosham Park House Surgery

Walk in appointment for a shingles Vaccination, a ten minute wait and it was done. Got the flu jab as well. Had there been any in the fridge I'd have had my COVID too but now have to travel to Kingston Crescent for one jab!

— Lynda M

Verified review (1781355) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Extremely happy

This is a review for Paulsgrove Surgery

Friendly receptionist and nice new seating area. I saw the asthma nurse who was very sympathetic regarding my frustration at trying to complete online review.

Anyway, the nurse was fabulous. Very honest and helpful. I’m now trying a combination inhaler. Nurse will be calling me in 3 weeks to find out how I am getting on.
Extremely happy.

— Samantha M

Verified review (1781342) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingson Crescent Surgery

This is a review for Kingston Crescent Surgery

As usual, Mandy was very professional. I try to see her every time I have a blood test.
She always has a smile on her face.

— Anonymous

Verified review (1781333) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to Mandy and the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Extremely useful appointment

This is a review for Cosham Park House Surgery

Extremely useful appointment which went over all my medicines and made appropriate adjustments to manage my health needs. Not rushed and a very clear positive engagement with health professional.

— Margaret C

Verified review (1781297) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thank you

This is a review for Kingston Crescent Surgery

The help of all the staff. Thank you very much.

— Anonymous

Verified review (1781295) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Seen quickly

This is a review for Cosham Park House Surgery

Was seen quickly, as I was worried.

— Anonymous

Verified review (1781273) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cancelled appointment

This is a review for Cosham Park House Surgery

Received a text msg to advise appointment cancelled due to illness!
So why did I get this review as appointment was never going to happen????

— Nicholas J

Verified review (1781259) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. You would usually only be contacted if you have received a consultation in the last month, if this is not the case we apologise and will investigate why you were sent this to complete.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pleasant and knowledgeable

This is a review for Kingston Crescent Surgery

Very pleasant and knowledgeable nurse.

— Lorna W

Verified review (1781254) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Comfortable appointment

This is a review for Crookhorn Surgery

Easy, friendly and comfortable appointment.

— Anonymous

Verified review (1781238) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Very thorough.

— David J

Verified review (1781233) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The nurse was very helpful

This is a review for Kingston Crescent Surgery

I had a query and the nurse was very helpful in her advice.

— Anonymous

Verified review (1781211) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Very good service

This is a review for Somerstown Surgery

Very good service and excellent staff.

— Anonymous

Verified review (1781176) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Understanding and friendly

This is a review for Cosham Park House Surgery

How understanding and friendly everyone was.

— Anonymous

Verified review (1781153) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Service was very good

This is a review for Cosham Park House Surgery

The service was very good, I never had to wait very long. A nice friendly nurse came and got me. She took my blood and spoke to me kindly as I don’t like needles.

— Anonymous

Verified review (1780321) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A positive, thoughtful approach to my telephone consultation.

This is a review for Cosham Park House Surgery

Back in about the early to middle of August, I suffered what could only be described as a summer cold. About a week ago, every so often I felt that although my cough part of the cold had cleared up, my throat would feel dry and tickly from time to time. For that reason, I was concerned about the reason that I had been left with this dry and tickly throat.
The doctor suggested that I give the concern about 4 weeks to see if my throat settled and cleared up.
Also, the doctor mentioned that an x ray that I had done, whilst in hospital in June, showed that my chest was clear!
The doctor said that in 4 weeks time, if my throat was still dry and tickly to phone the receptionist at the surgery and ask to pass a message to the doctor that I spoke to in this telephone consultation.

— Gaynor L Gaynor L works at None Applicable. as long term sick.

Verified review (1778874) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— carmen cioaca

T356889 Review left 2 years ago
This review complies with Google's policies.

Efficient and helpful

This is a review for Cosham Park House Surgery

I was able to make an appointment to discuss HRT with a women's health nurse who was very informative, efficient and helpful.

— Anonymous

Verified review (1778777) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I found it was easy to use the booking in method, the info displayed informed me of waiting room I needed, how long I was likely to wait, how many people were in front of me. Nurse was friendly and very polite, what more could I ask for.

— Anonymous

Verified review (1775593) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick and easy

This is a review for Cosham Park House Surgery

Quick and easy from logging in to treatment.

— Gloria C

Verified review (1775378) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Change dressing after lobectomy

This is a review for Somerstown Surgery

The dressing the nurse put on was smaller than the wound and the dressing fell on 2 days later.

— Margaret P Margaret P works at N/A as Retired

Verified review (1775363) Review left 2 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. Please can you contact our complaints department via email on j82155.complaints.net to enable us to investigate and provide our findings directly to you.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient