Working Feedback

Portsdown Group Practices

Excellent rating from 16,958 reviews across 6 locations

5 out of 5 stars

+ 825 reviews from 3rd party sources. 17783 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

GP appointment

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Totally professional, informative appointment.

— Anonymous

Verified review (1773442) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Was dealt with fine, walked in with no appointment for duty doctor to give injection, only took 5 mins, very quickly done.

— Anonymous

Verified review (1773430) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very quick and efficient service. Very pleased, thanks.

— Jacqueline S

Verified review (1773401) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A really good service

5 out of 5 stars

This is a review for Crookhorn Surgery

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Once again a really good service.

— Anonymous

Verified review (1773392) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your continued support and feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely people

4 out of 5 stars

This is a review for Cosham Park House Surgery

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They are lovely people for helping me with my leg.

— Anonymous

Verified review (1773376) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Good

Efficient and informative

5 out of 5 stars

This is a review for Crookhorn Surgery

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So much better organised than Cosham Park House, very efficient and informative and receptionist very friendly and helpful.

— Stephen C

Verified review (1773364) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very friendly and informative

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Saw a nurse, very friendly and informative.

— Anonymous

Verified review (1773363) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Steroid injection

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Was texted with a reminder to book my steroid jab, went online and had it the next day. Was seen by the same gentleman who administered the last two jabs - he is always friendly and luckily for me gentle!

— Jacqueline E

Verified review (1773357) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great job

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Had a blood test, no pain, great job.

— Colin K

Verified review (1773350) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Competence and compassion

5 out of 5 stars

This is a review for Cosham Park House Surgery

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This three-monthly injection was administered with kindness, competence and compassion.

— Anonymous

Verified review (1773349) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasant experience

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The surgery appeared to be clean and tidy. Staff were amiable, courteous and professional.

— Peter J

Verified review (1773345) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very smoothly

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Went very smoothly and parking was available.

— Vinay K

Verified review (1773336) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Great

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Great as always.

— John H

Verified review (1773331) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your continued support and feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite and professional

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very polite and professional person.

— John K

Verified review (1773330) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Excellent in every way

5 out of 5 stars

This is a review for Crookhorn Surgery

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I made an appointment easier than expected. Dr Marwaha was excellent in every way. Even texted results from the test.

— Anonymous

Verified review (1773323) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A good reception

4 out of 5 stars

This is a review for Crookhorn Surgery

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As always a good reception.

— Robert L

Verified review (1773316) Review left 2 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your continued support and feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Put you at ease

5 out of 5 stars

This is a review for Paulsgrove Surgery

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The nurse was very good at her job, put you at ease and she is very nice.

— Anonymous

Verified review (1773302) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave us feedback, we will pass your kind words on to the team. We are very lucky to have such a lovely nursing team at Portsdown!
Overall, how was your experience of our service? Very good

Kindness and understanding

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The kindness and understanding from every member of the doctors and staff.

— Diane S

Verified review (1773286) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Informative, professional, helpful

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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My appointment was timely. The heart failure nurse answered all of my questions and was very informative, professional and extremely helpful.

— Raymond H

Verified review (1773278) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback, we will pass on your kind words to the team.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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So much better to be able to speak to someone face to face rather than over the phone. Far better service and nurse was fabulous. Last time I had a phone call and the doctor basically asked what treatment would I like to go on, so this was a far better experience.

— Anonymous

Verified review (1773274) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient