Portsdown Group Practices

Very good experience

This is a review for Cosham Park House Surgery

I had a very good experience of the whole atmosphere. All my needs were taken care of. Thanks.

— Jacquiline G

Verified review (1763208) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Diabetes review

This is a review for Cosham Park House Surgery

On time. Nurse very nice. Gave me helpful info on toe nail care.

— Anonymous

Verified review (1763190) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is greatly valued, thank you for taking the time to write to us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good experience

This is a review for Cosham Park House Surgery

Overall it was a very good experience.

— Anonymous

Verified review (1763182) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

The professionals, yet understanding way my problem was dealt with.

— Sharon D

Verified review (1763181) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Vaccination

This is a review for Cosham Park House Surgery

I've only been at this surgery since April when North Harbour closed. But I've had good experiences since joining. Friendly staff, polite and professional. No complaints so far.

— Gary L

Verified review (1763178) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we will pass your kind words on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Cosham Park House Surgery

Efficient service.

— Anonymous

Verified review (1763164) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional

This is a review for Cosham Park House Surgery

Just been there for a vaccine, and I was called right on time. The nurse was very professional.

— Fernanda L Fernanda L works at The Good Care Group as HCA

Verified review (1761340) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen on time

This is a review for Cosham Park House Surgery

Seen on time. Made to feel at home.

— Robert B

Verified review (1760571) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Cosham Park House Surgery

Good practice.

— Anonymous

Verified review (1759309) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Considerate Doctor

This is a review for Cosham Park House Surgery

The Doctor was very polite and considerate.

— Teresa A Teresa A works at Right at Home Havant as Care giver

Verified review (1759308) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very quick and polite

This is a review for Cosham Park House Surgery

Very quick and polite in reception, 2 minute wait for practice nurse, ECG and blood taken, and out within 10 mins.

— Anonymous

Verified review (1759280) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we will pass on your kind words.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Extremely supportive and knowledgeable

This is a review for Cosham Park House Surgery

I spoke to Lindsey, one of the nurses, she was extremely supportive and knowledgeable and helped me get the treatment I needed immediately.

— Natasha H

Verified review (1759209) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts, we will pass your kind words on to Lindsey.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Immunisation

This is a review for Cosham Park House Surgery

I was sent a text message offering an immunisation for pneumonia.
I booked through the link an appointment for that week.
I was seen on time by my lovely doctor.

— Anonymous

Verified review (1758224) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your continued support and feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood tests

This is a review for Cosham Park House Surgery

Blood tests taken swiftly and nurse so friendly and competent.
Paulgrove Surgery the best.

— Jacqueline W

Verified review (1758166) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test for future scan as asked for by QA Hospital

This is a review for Cosham Park House Surgery

Appointment was not at Cosham Park House Surgery but at Crookhorn Surgery.
Appointment was on time. Nurse was very professional and pleasant.

— Paul S

Verified review (1758033) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Cosham Park House Surgery

The nurse I see was so reassuring as the last smear I had came back abnormal she explained to me as no one had really contacted me to this so have been left worrying for a whole year nearly.

— Anonymous

Verified review (1757982) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, our policy is to advise of any test results that require further action, we are sorry that this has not happened and you have been worried for a year. We will share this with our team and take learning from your experience.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Never had one

This is a review for Cosham Park House Surgery

My recent appointment for a blood test was meant to be at Somerstown. This was cancelled and rescheduled at Kingston Crescent. This was cancelled at 0802 due to staff sickness which was disappointing as I had taken a day off work. I walked into the surgery to rearrange and luckily a very kind nurse did my blood test for me.

— Gary P

Verified review (1757824) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that your appointments were cancelled, this is only ever due to either clinical need or staff sickness, both of which cannot be pre-planned for. We are pleased that we were able to rearrange to avoid any further delays.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Ease of appointment being booked and very little wait in surgery for blood test.

— Anonymous

Verified review (1757777) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we are glad you had a positive experience.

Overall, how was your experience of our service? Very good

Caring staff

This is a review for Cosham Park House Surgery

Friendly, caring staff.

— Glenys R

Verified review (1757726) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave us feedback, we will pass your kind words on to the team.

Overall, how was your experience of our service? Very good

Great

This is a review for Cosham Park House Surgery

In and out in 10 minutes, great .

— Steven F

Verified review (1757688) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good