Portsdown Group Practices

Blood test

This is a review for Paulsgrove Surgery

Jane was really good taking my blood, so many people have problems doing it

— Susan B

Verified review (2401749) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

We are delighted to hear that Jane provided excellent care when taking your blood, especially given the difficulties some patients experience. Your kind comments will be shared with her and the team.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Cosham Park House Surgery

Notified by email that my 2nd shingles jab due.. followed the link booked an appointment for 2 days later.. got in on my appointment time.. brilliant.. the way it should work

— Mark Allen

T395784 Review left 2 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave such positive feedback. We’re pleased to hear the booking process and appointment ran smoothly for your shingles vaccination, and we really appreciate your kind comments.

No help whatsoever

This is a review for Cosham Park House Surgery

Have been told to just keep taking painkillers. Despite the fact I’m 26 and taking the maximum amount I can in a day, would’ve thought finding the problem would be better.

— Calum B

Verified review (2401745) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Our records do not match yours. To enable us to investigate fully please do get in touch via email to [email protected]

Overall, how was your experience of our service? Very poor

Review from Google

This is a review for Kingston Crescent Surgery

Excellent service. Faultless

— Steve Mckindland

T395777 Review left 2 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you very much for your positive feedback. We’re delighted to hear you had such a good experience and appreciate you taking the time to share this.

Great service

This is a review for Cosham Park House Surgery

Very quick response to my request

— Fachtna M

Verified review (2401744) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

We are pleased to hear that your request was responded to quickly. Your comments are appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

Excellent

This is a review for Crookhorn Surgery

Very good service.

— Anonymous

Verified review (2401743) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

We are pleased to hear that you received very good service. Your comments are appreciated and will be shared with the team.

Overall, how was your experience of our service? Very good

Care coordinator call

This is a review for Crookhorn Surgery

She was very pleasant. Explained in full what her role was and how if I needed could support me with my recent diagnosis. All information was relayed to me by text which was very helpful. Nice to know that the surgery has actually noted my diagnosis and called me without any prompting. I was very appreciative for this care

— Patricia W

Verified review (2401734) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback.

We are delighted to hear that you found our team member pleasant, informative, and supportive regarding your recent diagnosis. It’s great to know that the information provided and the proactive contact from the surgery were helpful and appreciated. Your kind comments will be shared with the team.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

Lovely young lady served me in between other patients she was on her own she was excellent well mannered polite so helpful came from another surgery dealing with everyone couldn’t ask for better

— Daphne Debono

T395778 Review left 2 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you very much for taking the time to leave such kind feedback. We’re delighted to hear you felt so well supported and that our team member was polite, helpful, and professional, even during a very busy time. Your comments are greatly appreciated and will be shared with the team. Thank you again for your understanding and support.

Review from Google

This is a review for Cosham Park House Surgery

Timely, courteous, professional - says it all. Thank you.

— Stephen Farrington

T395785 Review left 2 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave such kind feedback. We’re glad to hear your experience was timely, courteous, and professional.

Review from Google

This is a review for Cosham Park House Surgery

Friendly and helpful staff.

— Adam H

T395786 Review left 2 months ago
This review complies with Google's policies.

Review from Google

This is a review for Kingston Crescent Surgery

Well run efficient nice staff

— Christopher Hirst

T394664 Review left 2 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you.

Excellent Diabetic Team

This is a review for Crookhorn Surgery

I appreciate the efficient and reliable review I had with the Diabetic nurse specialist.

— Evangeline T

Verified review (2399211) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are pleased we are providing a service to your expectations.

Overall, how was your experience of our service? Very good

Came in for some advice on a lump.

This is a review for Somerstown Surgery

Dealt with me on time and helped with my questions.

— Christopher H

Verified review (2399209) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your comments.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Somerstown Surgery

Just to say thank you to Kerry for your help today with sorting my appointments. You were very patient. Credit to you. X

— Eucharia OConnor

T394397 Review left 2 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you. We will share your comments with our team.

Review from Google

This is a review for Somerstown Surgery

This person left a star rating but no comment.

— ann. m. Phillips

T393500 Review left 2 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for the 5 star rating.

Leg Ulcer treatment

This is a review for Somerstown Surgery

The Nurses/Clinicians at the surgery are all you would expect, they really go above and beyond to help you.

— Brian P

Verified review (2397638) Review left 2 months ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind comments.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Repeat Prescription

This is a review for Kingston Crescent Surgery

Collected all my medication from chemist however one important one was missing. So I went on Anima and was sorted within 10 minutes. Thank you for correcting the error made.

— Wesley K

Verified review (2397604) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you. We are sorry for the error, but pleased it was resolved quickly.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Cosham Park House Surgery

Had a telephone review of my current medication. Had no issues so far and the phone call lasted for 5 minutes

— Sandra Burby

T393037 Review left 2 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your review.

Trying To Get To See A GP

This is a review for Crookhorn Surgery

Between Friday evening and Monday morning two carers, two district Nurses and an Ambulance Crew examined my Wife's weeping stomach wound and discoloured lower back and all insisted that she arrange to see a Doctor.
So on the Monday morning I rang our local surgery and tried to do this for my Wife.
Eventually, after enduring the usual time-wasting messages that precede speaking to anyone I managed to speak with somebody. Who, after listening to a description of my Wife's condition, promised a call-back which never happened. As you can well imagine, this has coloured my view of the NHS.

— Anonymous

Verified review (2396715) Review left 2 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your comments. An Anima submission is required, it is then clinically assessed. If urgent contact is required this would be same day, otherwise we endeavour to contact within 3 days.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Yearly bloods

This is a review for Cosham Park House Surgery

I was seen on time, nurse was very pleasant and answered my questions in words I could understand.

— Shirley A

Verified review (2396669) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you. I am pleased that your consultation went well.

Overall, how was your experience of our service? Very good