Portsdown Group Practices

Good

This is a review for Paulsgrove Surgery

Good.

— Robert G

Verified review (1735123) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thanks

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Rude receptionist.

— Anonymous

Verified review (1735121) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you found the receptionist to be rude, we will share this with our team, to enable learning to be taken from your experience.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful and friendly

This is a review for Paulsgrove Surgery

I found that the staff were very helpful and friendly.

— Carol A

Verified review (1735118) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for you kind words about our staff

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

My appointment was a 'veteran check'. I was particularly impressed that the nurse was knowledgeable on aspects of being a veteran and very helpful, unfortunately a family member, also a veteran had a very different outcome as he saw someone with no experience of service life.

— Anonymous

Verified review (1735116) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. We are pleased that your check went well, not all staff that provide this service have a 'veteran' background however the checks should be consistent.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A good appointment

This is a review for Paulsgrove Surgery

It wasn’t too long and the nurse was friendly as was the receptionist, overall a good appointment.

— Ian T

Verified review (1735112) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thanks!

Overall, how was your experience of our service? Good

Very helpful

This is a review for Kingston Crescent Surgery

Staff were very helpful.

— Anonymous

Verified review (1735107) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Good

Kind GP

This is a review for Cosham Park House Surgery

The gp was kind and really listened to me.

— Barbara J

Verified review (1735105) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Good

Vaccination

This is a review for Cosham Park House Surgery

The service is very good.

— Anonymous

Verified review (1735101) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Great appointment, the heart review was a lot more in-depth than I realised but I understood it all.

— Richard W

Verified review (1735092) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thanks for the 5 star rating. We are pleased to hear you feel fully informed by our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Brilliant

This is a review for Kingston Crescent Surgery

I had a blood test, the one who did it was brilliant.

— Ann M

Verified review (1735090) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Pleasant service

This is a review for Somerstown Surgery

Very good, pleasant service.

— Anonymous

Verified review (1735088) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for sharing your positive experience

Overall, how was your experience of our service? Good

Very polite

This is a review for Kingston Crescent Surgery

Very polite nurse treated me as a human.

— Steven L

Verified review (1735087) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

Lovely nurse

This is a review for Cosham Park House Surgery

I had on going treatment with a lovely nurse called Jess. I will be forever grateful for all her help.

— Stacey B

Verified review (1735082) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words, we will ensure these are passed onto the relevant team member.

Overall, how was your experience of our service? Very good

Very pleased

This is a review for Kingston Crescent Surgery

I got through to a doctor quickly. Seen by a doctor quickly and sent for tests the same day. I have no complaints. Very pleased!

— Anonymous

Verified review (1735076) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for feedback. We are pleased that we have provided a service to your expectations.

Overall, how was your experience of our service? Very good

MMR vaccine

This is a review for Kingston Crescent Surgery

I called into drop in centre to see if I could have my MMR vaccine, at Park House Cosham surgery, receptionist was very pleasant and helpful, I was informed I could wait for duty doctor to carry out procedure, I only had to wait 5 minutes, very pleased with service

— Kathleen D

Verified review (1735072) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback. We are pleased that our drop-in service worked well for you and you didn't have a long wait.

Overall, how was your experience of our service? Very good

Efficient and courteous

This is a review for Kingston Crescent Surgery

Very efficient and courteous.

— Anonymous

Verified review (1735068) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Very helpful

This is a review for Paulsgrove Surgery

Very helpful and was very friendly and was very quick to get a call back from the doctor.

— Alison S

Verified review (1735063) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thanks for sharing your positive experience from Paulsgrove surgery

Overall, how was your experience of our service? Very good

Very happy with your service

This is a review for Cosham Park House Surgery

Everyone is very polite you are never hanging around too long and am very happy with your service.

— Anonymous

Verified review (1735060) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are pleased we have provided a service to your expectations.

Overall, how was your experience of our service? Very good

My experience

This is a review for Kingston Crescent Surgery

First time seen same day for blood test but had another text to book my flu injection because of my copd, answered text within seconds, no appointments, still no appointments?

— Anthony F

Verified review (1735055) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your 5 star review.

Flu appointments should be available by following the link in the text. We are aware the link does expire so you can drop in or call us. There are flu clinics running Saturday 16th and 23rd September, as well as through the week. Our contact centre team will be happy to help you - they do book quickly!

Overall, how was your experience of our service? Very good

Great

This is a review for Crookhorn Surgery

Both nurses were great.

— Liam C

Verified review (1735043) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you!

Overall, how was your experience of our service? Very good